Sierra Toyota

(4.6) 5.0 48 Reviews

43301 12th St W, Lancaster, CA 93534

Used 661-948-0731 Used661-948-0731


Average Ratings

4.6 out of 5.0

Customer Service
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  1-10 of 48 reviews
5.0 out of 5.0

Mister

by from Quartz Hill, CA |

Servicing of the vehicle was done in a short time which made it nice since I waited for it. Waiting room area is very clean & professional looking. Future servicing needs were explained to me along with the cost. I have always received excellent treatment from anyone I have come in contact with at Sierra Toyota over the past 11 years since I purchased the vehicle there.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Rick Guzman

by from Palmdale ca. |

Great service on my vehicle exceptional service writer

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great job!

by from Lancaster |

Super courteous and helpful. We had a 1:00 appointment, but waited (10 min.) in our car before I got out of the car to find somebody to help us. A woman inside said, "Someone will help you. Just wait in your car." Finally a gentleman came out of the garage to ask us if we had been helped. I said that a lot of people have passed but no one has acknowledged us. Once I met with service rep, everything went smoothly.

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Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Revier of service to my car on Friday, December 4.

by from Palmdale, California |

I was close to my 5,000 mile checkup, and after discovering that I had to leave town the next day, I brought, my car in for service. Although I did not have an appointment, and although service was really busy, after telling Chanin Yescas, my advisor, my predicament, she had my car serviced and got me out in a timely manner. Being the busy person that I am, that was truly appreciated. I commend Sierra Toyota for having such caring people on staff.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Sierra Toyota Service

by from Leona Valley Ca |

Shannon is the abaolute best!g. shannon is always accommodating, professional and a joy!

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Did make a purchase


5.0 out of 5.0

Toyota Care Service;

by from Lancaster California. |

Over all, I'm satisfied and Trust Toyota, since I purchase my Toyota Car in your Company,they have a good service and very friendly people.specially Mr. Rey Osuna. Thanks for the Good Service..

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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service!

by from Lancaster ca |

Service Advisor was outstanding,got my car repaired quickly and returned to me on time as promised. Have never had bad service at this dealership. Highly recommend Sierra Toyota repair and service.

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5.0 out of 5.0

Outstanding service

by from Palmdale, CA |

Sierra Toyota is always pleasant. The customer service especially Max Ciotti is outstanding. My auto is always handled with care and is ready sooner than anticipated.

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Came in for service or repair

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Did not make a purchase


5.0 out of 5.0

Sean in service dept. has great customer service

by from Palmdale, CA |

Sean my service provider has outstanding customer service. He always clearly answers all my car questions and makes sure I know what services are needed for my car. He tries to make the service wait time as quick as possible and goes out of his way to be as helpful as possible. That is why I am a return customer.

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5.0 out of 5.0

My 11/4/15 Visit To Sierra Toyota

by from Lancaster, CA |

Went in for a repair without an appointment. Came out with repair work done and I was able to get a 20/30K mile maintenance on my car as well - in a timely manner.

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Did make a purchase


(1-10 of 48 reviews)