MotorMall

8550 Atlantic Blvd, Jacksonville, FL 32211

Used 904-303-8575

Average Ratings

2.1 out of 5.0
6 out of 19 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 19 reviews
1.0 out of 5.0

Car Shopping

by from Jacksonville, FL |

This place has the worst customer service ever. They provide an area to request additional information on a car you may be interested in, but they never call you back once you submit your request. I have submitted 3 different requests about 3 different cars and I have not received a call as of yet and that was over a month ago.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

unreachable and a waste of time

by from tampa, fl |

These folks don't even pick up the phone, don't waste your time.

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Customer Service
Not Applicable
Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

poor customer relations--poor reception

by from Cary, NC |

They should not be allowed to advertise on internet.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Not helpful at all

by from Gulfport,Ms |

Motormax was not helpful at all!! I E-mail them twice and never once they bothered to email or call me back. The lady whose answering their phone has Lack of knowledge on what is really out there on their lot..They really needs to do better.

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Not Applicable
Customer Service
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Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Fool me twice, no more after that.

by from North Wildwood, NJ |

Emailed twice about two different vehicles and never received a reply about either one. Probably for the best considering the rest of the reviews.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

I enjoyed my cars.com experience

by from Illinois |

I enjoyed using cars.com although I did not chose a car from the dealership. I was able to browse so many vehicles and had a great time doing it.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Won't be back

by from Palm Bay, Fl. |

Called dealer, left message. No return call. At least this dealer is consistent with most other ratings below.

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Not Applicable
Customer Service
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Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

not to friendly

by from palm coast fl. |

contacted dealer twice never got a return call, e mail was not answer to see if vehicle was still in stock

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Very unhappy

by from Daytona Beach, fl |

contacted them re the carfax of the vehicle I was interested in that stated a structural damage to the car and they sent me a standard response that I had a thirty to return the car and never addressed my question about the vehicle condition Not feeling any confidence in their integrity No Thank you

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Run don't walk away from this place

by from savannah, ga. |

This place buys cars that were totaled or flooded or snowed out. Then u get to buy these pieces of junk cheaply. Never buy a car without a carfax and do not buy here. Also they have huge hidden fees even if you are paying cash.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 19 reviews)