Ourisman Ford Lincoln of Alexandria

6129 Richmond Hwy, Alexandria, VA 22307

Used 703-660-9000

Average Ratings

4.9 out of 5.0
636 out of 640 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 640 reviews
5.0 out of 5.0

review

by from Arlington, VA |

They were very proficiency. They hot me in and timely,

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

$10.00 rebate for "the works" oil change

by from Ruther Glen, Virginia |

I have tried several times to get my $10.00 rebate for "the works" oil change, but they get back to me stating that they can't match it with their records. I had service done on 6-17-2015. This is NOT the first time this has happened. Total cost for the oil change was $41.34.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Regular customer, always pleased with service.

by from Alexandria, VA |

I was disappointed that my car was not clean and still had the mechanic's smudges on it. Other than that, Ourisman usually does a great job on my car.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ms. Powell

by from wash, dc |

I love my lincoln mkz. I love the staff there at Ourisman...always so warm and friendly and very supportive. No complaints!!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Always great

by from National Harbor, MD |

Always a pleasure to take my car in for service.. They're like family.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

June provided an thorough explanation

by from Potomac Falls, VA |

As a woman I appreciate learning and understanding cause and effect as it relates to my car. I am always appreciative when a service person does not treat me like I am stupid when I try to understand and ask about the repair. June took the time to explain the repair to me and answer each question.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Timely service nice facility

by from Waldorf, md |

Received quick efficient service on my vehicle. I was able to ale an appointment at the last minute with no issues. Car runs great. Than you

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

What a wonderful car buying experience!

by from Port Tobacco, MD |

Mike Powers and Richard Booth were both excellent to work with..this was possibly the best new car buying experience I have ever had and will certainly return when I'm ready to upgrade. I LOVE my new MKZ and love that it's a hybrid..I am averaging around 44 mpg and get compliments all the time on how sharp it is..when I tell people the gas mileage they are really impressed. Thanks for making my first new Lincoln experience so pleasant and this will def. not be my last! :)

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Waldorf, MD |

The customer service is really great at this dealer. I appreciate having the rental available and being able to come in and out relatively quickly. It really helps to keep my family life on schedule with kids and activities. Thanks for everything.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

C-Max Service

by from Alexandria, VA |

The service was to change my oil and apply factory service.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 640 reviews)