Route 16 Auto Sales

(3.0) 7 Reviews

121 Davis St, Douglas, MA 01516

Average Ratings

3.0 out of 5.0
4 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
4.0 out of 5.0

helpful

by from Douglas Ma |

Im unsure why past posts say those bad things about this place. For one thing the outhouse is not in the back of the office. I was there when it was cleaned out by the company who provides it. I purchased a few cars from this dealer and they have always been nice to me, infact I have recommended this place to a few friends who needed cars for their college age children and they too are happy. I have never once witnessed any of the employees being yelled at either.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great cars

by from Webster Ma |

I love my new used car it is perfect for what I need it for

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

great cheap cars

by from N Smithfield RI |

For a single mother of an adult son who needed an inexpensive car Route 16 was the best place to find such a car. The guys helped me out with financing and all the needed repairs. My son loves his car and would definitely refer my friends to this place.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible place terrible experience!

by from Worcester, Massachusetts |

I dont know how this Dealer stays in business! The cars there belong in a scrap yard! The cars are dirty, the people are rude, an outhouse for a bathroom, and promises you the world and delivers nothing! They sell "donor" cars so how good could they be if other people are giving them away?

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

You would have to be crazy to buy here!

by from Providence, Rhode Island |

Terrible Dealer! Sells nothing but junk! Was lied to, insulted, treated very badly, laughed when I needed to use the bathroom and sent me to an outhouse in the back which was really nasty and dirty! Wondering how they could be in business! They shouted obscenities at me when I decided not to buy the car!

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Customer Service
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

great truck

by from douglas ma |

Great cars for the price and they got me finance great guys to work with

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Customer Service
Buying Process
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Does recommend this dealer

Did make a purchase


1.0 out of 5.0

buy here if you want to get ripped off

by from smithfield ri |

horrible place junk cars owner was rude and insulted me and my family

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-7 of 7 reviews)