James Ford

James Ford

100 Seymour St, Half Moon Bay, CA 94019

New 888-927-7128
Used 888-873-3087
Service 888-337-5855

Great Prices and Great cars and trucks

Average Ratings

4.8 out of 5.0
72 out of 72 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 73 reviews

Featured Review

5.0 out of 5.0

Good Dealership

by from Half Moon Bay Ca |

Good environment Gerald, my salesperson, had great knowledge of the car and was not over-bearing. He was honest and fair. I normally purchase cars via my credit union car buyer program, Gerald changed that

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Ford responded to this review

June 30, 2014

Kenneth, thanks for this great review! Gerald truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Enjoy driving your new vehicle! Regards, Dee Dannewitz | ddannewitz@jamesford.com

5.0 out of 5.0

TrueCar, College Student, Ordered Truck - Perfect

by from Half Moon Bay, CA |

My search began though TrueCar. Steve was more responsive than any dealership on the Peninsula, securing a great deal on a custom ordered 2015 F150 SuperCab XL FX4. The car came within two months and the weekend after it arrived my family and I had a quick and straightforward experience with the paperwork and drove off with a clean and fully fueled truck. James Ford provided by far the best car buying experience I have had so far. Buying American from a small town dealership is alive and well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Pacifica , califorina |

Great Marco always does a great job providing service an taking care of what you need repaired

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Darrell Anderson

by from Richmond, CA |

Awesome Dealer from the selection to the service!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Review

by from Half Moon Bay, Ca |

The work was started and completed on time and all functions were working perfectly following the work. My kind of dealership !!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Always courteous and responsive.

by from Half Moon Bay, CA |

The Focus that I am leasing is the second vehicle for me from James Ford. All people have been courteous and responsive. When service is required I always get a ride to and from the dealership and really appreciate this.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Marietta Smith

by from Half Moon Bay, CA |

Matthew (I think that is his name - lost his card) talked me into buying my Edge and he has always taken good care of me - whichever car I bring in (also have a Fusion). Service has been fast and thorough. Thank you! Lousy coffee tho'

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super service

by from Union City, CA |

I have always received exceptional service from James Ford and especially Mat Le TKS KTF Creed Morgan

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Half Moon Bay, CA |

It's hard to find fault with a dealership that does outstanding work on your car and gets it done in a timely manner. The Service Writer, Darryl, is very helpful and professional

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

James Ford is an unbeatable team of competence.

by from Half Moon Bay, CA |

The staff was so friendly and professional. Extremely competent and efficient!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Really bad smell...

by from Half Moon Bay, CA |

6.7 diesel. Normal oil change/routine service. Service went well. People were friendly. When service was done, got into truck to leave and was hit with an extremely strong chemical smell. Cleaner or solvent I don't know. I assumed smell would dissipate soon with windows open so I left. It took 3-4 days before I could finally close the windows. Smell was evident outside the truck too but almost unbearable inside. If I left the truck parked with windows closed I thought the interior would melt it was so bad. Also - found DEF spilled around filler that was never wiped off and dried. Of all my visits there with two vehicles, I've never had a bad experience like this. Being only one data point so far won't change my mind about using James Ford. Hopefully it won't happen again. Especially with my wife's car.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 73 reviews)