James Ford

James Ford

100 Seymour St, Half Moon Bay, CA 94019

New 888-927-7128
Used 888-873-3087
Service 888-337-5855

Save at the Coast

Average Ratings

4.8 out of 5.0
55 out of 56 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 56 reviews

Featured Review

5.0 out of 5.0

Good Dealership

by from Half Moon Bay Ca |

Good environment Gerald, my salesperson, had great knowledge of the car and was not over-bearing. He was honest and fair. I normally purchase cars via my credit union car buyer program, Gerald changed that

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Ford responded to this review

June 30, 2014

Kenneth, thanks for this great review! Gerald truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Enjoy driving your new vehicle! Regards, Dee Dannewitz | ddannewitz@jamesford.com

5.0 out of 5.0

Great service

by from Half Moon Bay, CA |

Excellent service. The service writers were most helpful

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Purchases car

by from Hayward, CA |

My friend saw my new car on line and did a "pre-inspection" for me. He told me thought it would be a good buy, suit my needs, and he was impressed with Gerald, the sales person who spent a lot of time conversing. Next day I attained a ride to Half Moon Bay from Hayward where I reside. Inspected and drove the vehicle, was quite enchanted. Negotiated a great deal. Totally painless. Drove over the mountain, unfamiliar road, in the dark and rain! Across San Mateo bridge with posted, "High winds" Didn't even notice. I LOVE all the features of MY Ford Focus Titanium! There is a "learning curve" with my new "computer" on wheels and Gerald will see me through it, I have been assured. I'm having a blast taking "selfies" of me and my new car! Smooth and fun to drive. We're never too old to embrace change. Signed, 70 year old yoga instructor.

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great people, good value.

by from Half Moon Bay, CA |

Our 2006 Escape had its transmission fail. Repairing it would cost much more than the car was worth. We came to James Ford to discuss trading it in on a newer Escape. The staff was very friendly and understanding. The whole transaction was completed in about three hours, which isn't bad. Lacy and his team did very well. This is the seventh vehicle we have bought from James Ford and it won't be the last.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic Experience!!

by from Half Moon Bay, CA |

I always buy my cars from Jim Brandt. He always gives me a great deal on my purchase and my trade ins. My last explorer had over 150 thousand miles on it and I never had to do anything but brakes and tires on it. I LOVE my new Explorer It has a back up camera and heated leather seats which I absolutely Love!! It was a great experience

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

They always make the process easy for me.

by from Half Moon Bay, CA |

I always have great service and really like the staff. They never treat me like I am some woman who knows nothing about cars. My Dad was a ford Mechanic most of his life.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Selection and Service at James Ford

by from Half Moon Bay, CA |

My experiences of purchasing a vehicle and getting it serviced have been excellent. And I have recommended James Ford to friends several times already.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mike Scardino

by from Half Moon Bay, CA |

Very quick and easy. Everyone helped out to get me out of there quickly and without any issues.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very happy truck owner

by from Half Moon Bay, CA |

I purchased a 2015 F350 Super Duty from Gerald Watson. He worked hard to find the rig that fit my expectations. The staff at the dealership worked efficiently to produce all the paperwork and get me back on the road quickly. It was a great buying experience. Thank you James Ford

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best experience, Amazing Excellent service!!

by from Half Moon Bay, CA |

Wonderful experience. Amazing, friendly, helpful, knowledgeable, & excellent customer service. I would definitely recommend James Ford of HMB to my friends. Wonderful people that go above and beyond for the customer. I plan on buying all my future vehicles here. I'd highly recommend to anyone.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great

by from Half Moon Bay, CA |

I was very pleased with all aspects of James Ford I would purchase my next vehicle at this dealer.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 56 reviews)