Toyota Sunnyvale

898 W El Camino Real, Sunnyvale, CA 94087

New 866-983-8536 New866-983-8536
Used 866-983-8392 Used866-983-8392
Service 866-983-8402 Service 866-983-8402

Toyota Sunnyvale home of the exclusive 10 point value guarantee and hassle free experience.


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 1052 reviews

Featured Review

5.0 out of 5.0

Great service, friendly staff

by from San Jose, CA |

The staff was very friendly and helpful. I felt like they had my best interest in mind and they welcomed me like a member of the Toyota family.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Prompt Service

by from sunnyvale, CA |

prompt service and no hidden charges. Easy to schedule appointment. Took care of the car first time so far. upfront and clear explanation of services done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

People were great, Service was outstanding.

by from Sunnyvale, CA |

Everyone was helpful and made sure things were done in a orderly and quick manner. I was treated like I was someone "special".

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from San Jose, CA |

Millis Ishoo, the service manager was outstanding. Made us feel very comfortable dealing at a dealership. Millis explained everything in detail for what we were signing up for. Very happy with the services we received.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Toyota Sunnyvale is the reason I own Toyota's

by from Sunnyvale, CA |

Manager (Lou) was extremely responsive, gets me in and out of a 20k servicing within an hour. Very friendly, and from observing the entire customer service floor you could tell all customers were taken care of and in an efficient manor (no one waiting around for help). On the other occasion I went there, they gave me a loaner car, did a major repair under warranty and were extremely helpful throughout the whole process.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Sunnyvale Toyota Service Dept.

by from Sunnyvale, CA |

I've been having my car serviced at Toyota Sunnyvale ever since I purchased it in October of 2002. Everyone has treated me with respect except for one service advisor who thankfully is no longer there. I was pleased when Larry E. Townsend assisted me because I've known him for years and he's been such a gentleman. However, I was unhappy to hear of his demotion from manager to service advisor.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Los Altos, CA |

Accommodated servicing my vehicle on a tight schedule. Provide shuttle service on weekends. Friendly, great service overall. Would recommend this place for servicing.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Authentically great customer service

by from Sunnyvale, CA |

Superior customer service, from first phone call to driving the car away. June Marie graciously accommodated our complicated schedule and took care of all needed service and delivery arrangements, even offering to come in on her day off to help with some details. Marius in finance took great care to understand our needs going forward, and helped us get a great deal on an extended warranty; he's a delightful person to talk to, sophisticated about cars and everything else. Buying a car can be stressful, but not here--the opposite, and that's rare.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Sunnyvale, California |

Maria handled everything expertly and answered all of my questions. She made me feel immediately that the problem was under control.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent customer service

by from SJ, CA |

Larry was very warm and accommodating. He explained everything perfectly, and didn't feel pressured at all to have the extra services done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 1052 reviews)