Acura of Concord

Acura of Concord

1340 Concord Ave, Concord, CA 94520

New 877-280-2094
Used 888-606-3388
Service 888-562-0838

Acura of Concord - Dealership of Distinction

Average Ratings

2.5 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews

Featured Review

4.0 out of 5.0

My experience at Acura of Concord

by from Antioch, CA |

Overall a very good car buying experience. Made an appointment online before visiting and salesman + car were waiting for me when I arrived. He was very low-pressure & told me a lot about his dealership & why they're good to do business with. Would recommend avoiding Saturday mid-day purchases, as apparently everyone in a 1000 mile radius is ahead of you in line to purchase a car as well, and there are only 2 finance guys processing all of them. After the purchase process was complete the salesman spent plenty of time making sure I knew how to use all features of the car and knew how to get in touch with him if I had any questions. The next day and a week later, I got follow up calls to make sure all was good, which was nice.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Buyers beware

by from Fresno |

Recently purchased a used vehicle from Acura of Concord. In checking the Carfax report, it showed the car as having been damaged. The dealer told us they knew the prior owners, took the car as a trade in, and the damage was what they called arking lot damagewhich affected the front right bumper. We carefully examined both front bumpers and they checked out good so we purchased the vehicle. The next morning, seeing the car in daylight, we noticed the fender panel was lumpy near the back bumper. It had been painted over nicely but when the car door opened it scraped the paint & underneath the fender it was rusted. Acura of Concord refused to do anything about it. They said we purchased the car "asis"; Too bad for us. They hid the damage well; Our mistake. Be more wise & extra careful with a used car purchase from Acura of Concord. Don't trust them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-2 of 2 reviews)