F H Dailey Chevrolet

F H Dailey Chevrolet

800 Davis St, San Leandro, CA 94577

New 888-604-8004
Used 877-742-9027
Service 866-415-5790

Contact JIM MORAN, Cars.Com Manager @ (877)742-9027.

Average Ratings

4.2 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Best car buying experience

by from Brisbane, CA |

I just purchased pre-owned 2010 Mercedes GL450 and this was by far the most pleasant car buying experience ever. Fair deal without even negotiating. Drove home in less than 2 hours, test drive included! Got extended warranty bumper to bumper for almost nothing. Thank you very much guys

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

IN n OUT

by from SSF CA |

I recently purchased a HHR at FH Dailey Chevrolet, , and found it to be a great experience. And Greg Kim, just a Kool nice guys with a fair price. I would do business with them again, and would highly recommend them to anyone looking for a vehicle,I have told my family n friends.There is only one place to shop for a CAR ,THANKS FOR THE HHR .,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good guys, fair deals

by from Los Angeles, CA |

I recently purchased a Chevy van at FH Dailey Chevrolet, and found it to be a great experience. Jim Brunelli, the Internet Sales Manager, was very professional, pleasant and helpful. John Eggers, the Business Sales Manager, was equally helpful, and flexible in the pricing and arranging the extended warranty terms. There were no high pressure sales tactics, just nice guys with a fair price. I would do business with them again, and would highly recommend them to anyone looking for a vehicle.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Turbo-Engine died 10 after purchasing vehicle

by from Oakland, CA |

PROS: Excellent "in-store" customer service. Very friendly staff. CONS: FH Dailey Chevrolet sold me a vehicle with a defective turbo engine that died only 10 days after purchasing the vehicle. FH Dailey's refusal to return my phone calls and ensure customer satisfaction is unconscionable; HORRIBLE "out-of"-store customer service! I recently purchased a used 2005 Subaru Outback XT 2.5 (70k miles) with a 36k mile extended warranty from FH Dailey in San Leandro on October 20th for my cross country move to the midwest; 10 days later, on October 30th- only 7 hours into my road trip- the car was sluggish, the engine began to smoke, & the turbo engine died. I was left stranded at a gas station in Carlin, Nevada, over 1000 miles from my midwest destination. To make a long story short, the mechanic and warranty adjuster concluded that the vehicle was sold to me with a preexisting condition. A representative from the warranty company stated that I should be angry at the dealer who sold me a vehicle with a bad engine. At the expense of my warranty provider, my car, which I bought 10 days prior, was towed to the nearest Subaru service center, over 180 miles away in Twin Falls, Idaho. I arrived in Twin Falls, the next day on Friday, October 21 at 3 a.m. I waited until the Subaru service center opened at 8 a.m. My car was inspected by Subaru specialists who concluded that the turbo in my engine died. I needed a new engine. The repair costs were over $2,000. Because my vehicle required a major repair, my warranty provider had to send out an Adjuster to ensure that such a repair was warranted. Unfortunately, the adjuster, would not be available to inspect my car until the following week on Monday. Therefore, I was given a rental car via Enterprise, which I had to pay a portion out of pocket. I drove the rental vehicle 1000 miles to my midwest destination, while the car I bought from FH Dailey only 10 days prior was awaiting turbo engine replacement. I kept the car for one week before having to embark on a 2000 mile round trip to return the rental vehicle and pick up my car in Twin Falls, ID. It was a long trip; I left my home at 4 pm on Friday and arrived at the Subaru dealership in Idaho at noon on Saturday; I made it back home Sunday afternoon. I drove 40 hours and spent $250 on gas to pick up my vehicle. In addition, I had to pay a $100 on the warranty deductible. Prior to my drive to retrieve my car, I politely contacted FH Dailey to see if they would either help finance the $1000 cost to ship my vehicle to me at my address or help finance my 2000 mile drive to pick up the vehicle in Twin Falls, ID. I asked to speak to a manager but no one knew where the manager was. I was told that they gave the manager my message and that he would get back to me. Unfortunately, FH Dailey has neither replied nor returned my calls. I'm still waiting...

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Not Applicable
Customer Service
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Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Berkeley CA |

I had a very positive experience when purchasing my Volvo with Jim Moran and all the people at FH Dailey.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)