Grindstaff Ford

2214 W Elk Ave, Elizabethton, TN 37643

Used 423-943-7445 Used 423-943-7445
Service 423-542-4136 Service 423-542-4136


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 23 reviews
4.0 out of 5.0

VROOM VROOM

by from ELIZABETHTON TN |

Great sales people very nice .. quick. Easy to the point. would buy here again. Thanks for a great experience Grinstaff

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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

radial plug for flat tire

by from elizabethton, tn |

Staff was very helpful and friendly. Very efficient, high quality work. Waiting area was comfortable and clean. Overall good experience. Would definitely recommend.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Need better service dept signs from the road

by from Elizabethton TN |

Experience was good. Service people are friendly and nice. Very hard to find the service area is the worst part

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great owner/dealership

by from Elizabethton,TN |

Excellent from start to finish. The owner came in on his day off to work with me. Customer service #1

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Prompt and courteous service.

by from Elizabethton, TN |

I was given an appointment promptly. Service staff was courteous, knowledgeable and efficient. I was treated respectfully and the facility was clean.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Proces

by from Johnson City TN |

They done the incorrect paperwork on the wrong vehicle twice, however once that was corrected everything went good. I have purchased 3 vehicles from a Grindstaff owned company and everything went good on the purchases.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick and good service

by from Elizabethton, TN |

Quick service and very helpful information concerning the problems that were present on the car. Parts arrived on schedule and the work was completed in a timely manner.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car service

by from Elizabethton tn |

Every one is treats me with respect that is very important when you are a senior and female also they always greet me

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service!

by from Elizabethton Tennessee |

Service and being so accomidating! Friendly, prompt , professional, very clean and very comfortable! Staff was amazing and took excellent care of my car!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Honest Service

by from Elizabethton, TN |

Honesty. I wasnt charged for things I didnt need. Took my 06 F350 in for alignment. Truck was already in alignment, so I was only charged for aligment check. You have earned all my futre service!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 23 reviews)