Southeast Ford

2214 W Elk Ave, Elizabethton, TN 37643

Used 423-943-7445
Service 423-542-4136

Average Ratings

4.8 out of 5.0
12 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews
5.0 out of 5.0

Outstanding Customer Service

by from Elizabethton, TN |

Friendly. Prompt Service. Professional. Acted with Integrity. I can't say enough about the way we were treated. A+ all the way.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Elizabethton,TN |

My oil change and tire rotation was completed in a timely manner. They found a problem with the front upper ball joints. they are getting the parts ordered.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service,very clean surroundings.

by from Elizabethton,Tn. |

Service and the staff is wonderful.I'm so glad that April got promoted to service manager,she's one in a million.Everyone is very helpful and service minded,I used to be a sales rep.,so I very much appreciate the friendly service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Impressive service

by from Erwin, TN |

I didn't need an appointment. The lady was very nice and friendly. I had two children with me, she has to be a mother to be so understanding. She had my tires rotated because they needed it. Maybe because of the kids....I was in and out fast.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly Service

by from Elizabethton, tn |

Fast friendly service. Mechanic located small leak in drive train system. New part was ordered. Was given choice of when I wanted to return and have part replaced.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Friendly Staff

by from Elizabethton, Tennessee |

I really liked my whole buying experience. Marshall was my salesman. He made me feel welcomed and really took the time to listen and help me find the right truck.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Elizabethton, TN |

Very friendly staff. Chris Milhorn is a really mic guy that helped me find a car that was affordable and great on gas. I could tell he had my interest in mind.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, courteous staff

by from Elizabethton, TN |

I had my oil changed, and my tires rotated, and was there hardly any time at all. The staff was very kind and courteous.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Southeast Ford responded to this review

December 9, 2014

Thank you for this wonderful feedback, Pamela! I am pleased to hear that the service was completed in a timely manner and that our team was kind and courteous. Thank you and we look forward to servicing you again! Joshua Hartfford - GM - jhartfordgsm@gmail.com


5.0 out of 5.0

Elizabethton Ford

by from Elizabethton, TN |

Scott Tyler was very friendly and helpful. He wasnt pushy with the sell at all and helped work everything out.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service

by from Johnson City TN |

the sales person was very knowledgeable about all the features of the car.. was able to match me with a car that I would like and that fit my budget.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 13 reviews)