Walnut Creek Ford

Walnut Creek Ford

1800 N Main St, Walnut Creek, CA 94596

New 888-877-5120
Used 888-276-7938
Service 866-566-9177

"We are the Better Choice for a new or pre-owned vehicle."

Average Ratings

1.0 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
1.0 out of 5.0

Very unprofessional!!!

by from Concord CA |

I received an email saying someone would contact me shortly. No one did but a couple of days later I received an email for their manager saying someone had tried to contact me. I replied that no one had and asked about the vehicle I inquired about. The reply was that this vehicle was still in their repair shop being evaluated if they wanted to keep it or not. I was under the impression that this vehicle was available for sale. I consider this process and their actions as very unprofessional.

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Not Applicable
Customer Service
Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

They never contacted me...hard to write a review!

by from Livermore, CA |

They never contacted me. I got an "auto" email confirming my Cars.com request saying someone from Walnut creek Ford would in the next 24-48 hrs, but no one ever did.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


(1-2 of 2 reviews)