Moore Buick GMC

15500 Los Gatos Blvd, Los Gatos, CA 95032

Used 800-887-5401

Average Ratings

5.0 out of 5.0
82 out of 83 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 83 reviews
5.0 out of 5.0

Great Dealership! Brett Moore kudos to you aswell

by from San Jose, CA |

very attentive, never dismissive, Brett moore was very helpful in the beginning of the transaction late in the day and it was on a Friday!**CN

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT CUSTOMER SERVICE

by from LOS GATOS, CA |

CARL WAS SO EASY GOING AND JUST SEEMED LIKE A GREAT GUY. OUR NEXT CAR WILL BE FROM CARL TOO!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service, Great Dealership

by from Saratoga, CA |

Moore Buick GMC is my dealership. I always get good service and once my 2014 GMC gets a little older - I'll likely purchase another from Moore.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Experience

by from Los Gatos, CA |

Amazing experience. Wonderful and friendly people who truly cater to your needs and what you are looking for. We drove over an 1 1/2 hrs and would do I again in a heart beat. Thank you for all the help we love our truck!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service Survey

by from Los Gatos, CA |

The wait for somebody in service to acknowledge I was there was 15 minutes. That's a little long I think. But, because of the outstanding friendly service I couldn't ding them for it. I love that place because everybody is so friendly and seem happy to be working there.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great SUV - great service!

by from Los Gatos, CA |

This was 2 Safety Recalls. Was in early. Got car back in about 2 hrs. Got a ride home also. Nice!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Very good, professional

by from San Jose, CA |

Loved getting the car. but I still have not gotten the "how this car works lesson" So there are lots of things I do not know how to do.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Timely and efficient recall work

by from Saratoga, CA |

We had maintenance and recall work performed. Moore made sure to have the parts needed on-hand when making our appointment. Service was performed perfectly and in a timely fashion.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Morgan Hill, CA |

The service was completed quicker than expected. I am usually offered a complimentary car wash and wasn't this time. However, I also didn't ask and am sure it would have been done if I had.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

most knowledgeable

by from los gatos, calif |

We have bought Buicks from Moore before, so we were more than happy to return to you. I did the car search on the web. Your David Hopp was the first call and the most prepared and friendly. I was happy to come in and let you find the car for me. I was happy going in to Moore and happy coming out. I just wish I bought car more often. PS the flowers on Sunday made by wife'a day.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 83 reviews)