Moore Ford

1201 Old Main St, Hartford, KY 42347

New 866-468-3174 New866-468-3174
Used 866-968-7670 Used866-968-7670
Service 866-854-3738 Service 866-854-3738

Market Pricing, Great Selection, Certified Mechanics, that's why people say "I got my best deal at Moore Ford


Average Ratings

2.5 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
1.0 out of 5.0

HORRIBLE SERVICE DEPT AND DEALERSHIP

by from HARTFORD, KY |

If you're in need of service on a Dodge/Chrysler go anywhere else in the tri-state it's worth the drive. The staff is rude and act like they don't want your service. The service mgr. told us 3 times our Dodge was fixed and ready to go only to find out nothing had been done except for clearing error codes. We waited over 6 hours being out of town with no loaners available only to find our time wasted. Don't waste your time go somewhere else. The facilities were disturbing...dead bugs all over the floor and filth. I'll never be back.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Terrible service, terrible experience

by from Hartford,KY |

The dealership never ordered vehicle. Waited 9 weeks for nothing.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase

Moore Ford responded to this review

March 25, 2015

This vehicle was sold to a Municipality, the dealership thought the board of directors would provide written confirmation of the ordered vehicle. They only provided a verbal confirmation of the order. The situation has been rectified.