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Sheehy Ford of Marlow Heights

5000 Auth Rd, Suitland, MD 20746

Internet Sales Department

Average Ratings

4.6 out of 5.0

Overall


Customer Service
Buying Process
Quality of Repair
Overall Facilities

4 out of 5 people recommended this dealer.

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1-5 of 5 reviews
5.0 out of 5.0

Good Service

by from MD |

I came into see about a car, and was helped from the start.I told them what i was looking for and the ball got going from there.I got my car,and would buy again there.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Sheehy Ford of Marlow Heights responded to this review

November 7, 2012

Bob, Thank you so much for sharing your feedback with us, as we are always humbled to hear what our guests have to say! We understand that buying a car can be a frustrating process which is why we do everything we can to make sure it's as simple and stress-free as possible. We're truly happy to hear that your experience was so positive and that you'd come back for your future vehicle purchases. We thank you again for your business and we look forward to your next visit! Regards, Sheehy Ford Marlow Heights


3.0 out of 5.0

IT COULD HAVE BEEN BETTER

by from WASH,D.C. |

WE EXPERIENCED ANEXCELLENT RELATIONSHIP WITH THE SALESMAN...OUR HEARTBURN BEGAN WITH THE FINANCE MAN WHO COULD NOT BELIEVE WE DID NOT WANT TO GO WITH HIS ADVICE AND FINANCING..WE HAD ALREADY BEEN APPROVED BY OUR CREDIT UNION AND WE INTENDED TO USE THEM ALTHOUGH WE COULD GET A LOWER RATE...THE FINANCE MAN JUST COULD NOT BELIEVE IT...OF COURSE,HE WAS SEEING HIS INCOME GOING OUT THE WINDOW. HE MADE THE TRANSACTION SO UNPLEASANT THAT MY HUSBAND GOT UP TO GO HOME AND ,IN FACT,DID GO HOME..

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Love the sales person!

by from washington |

I came into the Sheehy ford in Marlow Heights,I expected the process to be long. My sales person Glenda was very charming, she made me feel at ease with purchasing my new car. She offered water and refreshments. She made me laugh and I felt as though she was a part of my family. I would recommend if you are in the process of purchasing a car please stop by and see Glenda. She made my experience wonderful.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Sheehy Ford of Marlow Heights responded to this review

June 5, 2012

James - Thank you so much for sharing your experience with us! We're happy to hear that Glenda helped make your purchase stress-free and made you feel like you were family. Customer service is absolutely a priority to us and we're glad you had such a wonderful experience during your visit! Do come see us again for whatever else you may need! And make sure to visit our website for our latest news and specials. Regards, Sheehy Ford of Marlow Heights


5.0 out of 5.0

Brand new 2 cars

by from Andrews AFB |

Outstanding service. We were in and out and even though I was not able to be there for the entire transaction, they were able to still take care of us and get us all the discounts we could get. Looking forward to the relationship and maybe even helping them get more there for others to buy there. People were amazing.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

++++++ DEALERSHIP!!!!

by from Forest Hills, NY |

Ask for Linda, I drove from NY to buy a VW that I have been searching for a month! Rock bottom prices, Top dollar for trade-ins.... A place to buy new or pre-owned!

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)

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Contact and Directions

5000 Auth Rd
Suitland, MD 20746
Get directions to Sheehy Ford of Marlow Heights

New Cars

888-453-9107, ask for Shawn Allan
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Used Cars

888-475-4198, ask for Buster Underwood
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Hours of Operation

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
12:00 PM - 5:00 PM