Ron Tonkin Acura

9655 SW Canyon Rd., Portland, OR 97225

Used 888-848-4466

Average Ratings

4.3 out of 5.0
11 out of 12 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 12 reviews
5.0 out of 5.0

Love, Love, Love my new car

by from West Linn, Oregon |

I just purchased an RDX from Ron Tonkin Acura. I loved buying my new car and I loved the dealership. Easy, smooth, quick and extremely professional. Bryce and Matt took the time to answer all my questions and never once pushed me. Could not be happier. Met the management team and the people in service. I will never go anywhere else. Thanks Ron Tonkin Acura!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ron Tonkin Acura responded to this review

March 18, 2014

Thank you Ruthie! We sincerely appreciate the opportunity to serve you. Enjoy your new RDX ... you're going to LOVE it! Jim Brown General Manager Ron Tonkin Acura


1.0 out of 5.0

Poor Service

by from Eugene,OR |

Arrogant, rude and poor business eithics. Definitely go buy from someplace else.

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Customer Service
Buying Process
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Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Ron Tonkin Acura responded to this review

August 30, 2013

Dear AT, We are very sorry you had a poor experience with our dealership in any way. I would like to find out what happened. Please email me directly: jbrown@tonkin.com so I can address this for you. Thank You, Jim Brown General Manager Ron Tonkin Acura


5.0 out of 5.0

Rich did an outstanding job.

by from Hillsboro, OR |

Rich moved us through the process quickly and professionally.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic Experience

by from Beaverton, OR |

I inquired on a used MDX from cars.com and although it hadn't yet arrived (was being shipped in from back east) they made me aware and did offer me comparison vehicles or to wait. Rich contacted me via email and phone and took all of my trade in information and was fully prepared upon my arrival. I looked at several, test drove two and ran the numbers realizing I had moved up and out of my intended price range. With that said, Rich ended up coming up with the exact vehicle I wanted from color to add-ons, it was right on point. Although 2 years older than my original inquiry, it indeed was perfectly in my price range and my perfect MDX. I was on a tight timeline so had to leave before I could see it (it was in the detail shop down the road) so Rich called me back and actually drove the car out to meet me! We test drove it, had a great time and filled out the paperwork before he left. I met him back at the dealership this evening and signed my paperwork and off I went. I now own that MDX, exactly at the numbers we decided on. And I'm so in love with it, too. All in all, a wonderfully easy and customer service oriented experience. I do believe I may have been able to get it cheaper but as another reviewer wrote, you're more willing to pay a little extra knowing you're being treated right. Thanks, Rich! I'll be back in a few years for my next one.

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service, Second to None

by from Spokane, WA |

We shopped for a car over the internet since the selection here in Spokane came in three colors, white, tan and silver. We also had developed a list of options we were not willing to compromise. When we finally found the car it was located at Ron Tonkin Acura in Beaverton OR. It had the options and was black. It was a used Infiniti, five years old with less than 20,000 miles. These guys don't sell junk. We were able to negotiate over the phone and internet. We traveled to Portland via the train, were picked up by Jonathan (a very professional and pleasant young man) and transported to the dealership. The car was better than represented. Since I have never purchased a car without touching it first, I was apprehensive. James was far from high pressure and very knowledgeable about the car and its history. We were provided with a Carfax. We drove the car back to Spokane, giving us a chance to familiarize us with the car a nd read the owners manual. All in all, a fabulous experience.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I will never shop anywhere else for cars

by from Beaverton, OR |

Wow guys! I?m in awe right now. I?ve never worked with a company and a group of guys that do so much for their customers! I will never shop anywhere else for cars and I will continue to bring you my business and refer customers to you! Thank you for everything you have done for me! I love it and my new ride! Mahalo nui loa! (thank you very much in Hawaiian) Carlos

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Not high pressure

by from Beaverton, OR |

We enjoyed working with James. He was not high pressure and we appreciated that. He was extremely knowledgeable about the MDX and answered every question we had without having to ask someone else first. I have previously had two Acura Legends and they were great vehicles, so when I finally decided to part with my current Legend, I came back to where I have always had great service. I will recommend James and Ton Tonkin Acura to anyone! Susan

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great job

by from Aloha, OR |

We arrived at Ron Tonkin Acura later than planned when we finalized our purchase of our new RDX and we were running late for another appointment. Tommy and Kem did a great job in processing the paperwork and wrapping up all the last minute things

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Not Applicable
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I value my relationship with Ron Tonkin Acura

by from Aloha, OR |

Thanks very much for making the purchase experience as painless as you did. You continue to keep my business and I value my relationship with Ron Tonkin Acura.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best car shopping experience in many years

by from Hillsboro, OR |

Marlene and I both agree, that was the best car shopping experience we have had in many years. Thank you to you and your staff, Rich was awesome to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


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