Stohlman Volkswagen Subaru

Stohlman Volkswagen Subaru

8433 Leesburg Pike, Vienna, VA 22182

New 888-869-2181
Used 888-528-1422
Service 877-584-5422

Family Owned and Operated for over 80 years

Average Ratings

4.5 out of 5.0
47 out of 55 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 55 reviews

Featured Review

5.0 out of 5.0

Not your average dealership!

by from Leesburg, VA |

I saw a car I'd been looking for pop up on my e-mail from cars.com. I contacted the dealership and made an appt for a few days later. On the day I was supposed to visit the dealership, the salesman I'd been corresponding with e-mailed me that the car was no longer available and asked if I'd still like to come in and see what other cars they had. Since I was only looking for one particular used car and they didn't have another one, I declined. Then, the next afternoon, he e-mailed me that the financing had fallen through for the car I was interested in and it was back up for sale. I knew what I needed to get for my trade-in, I knew the monthly payments I could afford, and I knew what a fair price on the vehicle was since I'd been shopping. around for a few months and knew what others were paying for this car. I was in and out --- with a "new" used car in less than 2 hours, with all my needs met. Everyone was courteous and helpful. I would recommend this dealership. They are small (the one in Herndon) and very attentive and fair.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

2.0 out of 5.0

worst service ever

by from Vienna, VA |

Worst service ever and they have to find a way to over charge you... Had to come back 3 times for them to fix one issue and they always seem to forget to fix something that was already paid for!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase

Stohlman Volkswagen Subaru responded to this review

April 18, 2015

We apologize for the frustration you've experienced and would like a chance to speak with you directly. At your earliest convenience, can you call Joe Lishman at 240-457-7781? Thank you for your feedback!


5.0 out of 5.0

Great people, the store is under construction

by from Baltimore |

Had a great experience with the people there and got a great price on a Jetta TDI. Hopefully the remodeling will be finished soon.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Stohlman Volkswagen Subaru responded to this review

June 25, 2014

Dear Billy, Thanks so much for your feedback on your purchase and congratulations on your new Jetta TDI! We share your hope in a quick completion of renovations. We are looking forward to revealing an all new state of the art facility. Thanks again. Michael Rusnak General Manager


5.0 out of 5.0

Great Service

by from McLean Virginia |

Our Sales person Sean Deal was great to work with he did not pressure us and gave us time to think and let us make our decision I highly recommend Sean Deal. Finance was very easy and they explained all the details. Stohlman in Tysons was a great experience in buying a new car, other dealership should learn from them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

My time and experience was respected

by from Baltimore, MD |

I contacted this dealership to inquire about a posting I'd seen online (for a trade-in they'd just received -- I saw the post b/f the listing was complete). The response was swift, and the salesperson clearly wanted to be responsive and give me a positive experience that would lead to a sale. We had several interactions, including him taking photos, since they were not yet available online. Unfortunately the posting had gone online before the vehicle had been cleared by the technician, where major engine problems were discovered. I'm glad I took the time on the phone to get this sorted out before making a 2-hr round trip from Baltimore to test drive the car. I didn't make a purchase from this dealership, but on the whole my interactions left me with a mostly positive impression of their customer service, at least when trying to make a sale. I'm very, very pleased that they notified me that my intended car was a lemon, rather than waiting until I arrived on site and trying to upsell me into a different car.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

One of the outstanding dealerships in the NoVA are

by from Fairfax, VA |

I've been a Stohlman customer for 15 years and I highly recommend them to anyone looking to buy a new VW. Having purchased and owned a 1999 Passat and a 2009 Jetta Wolfsburg over the years, Stohlman's buying process has been very smooth compared to other vehicles I have purchased for my family. It's their service department that shines though- consistently a great pool of service manager who'll take care of you and your vehicle (and let's face it, if you buy a VW, it will need to come in from time to time), and any snafus have been managed from the top with great care. This is a dealership that really cares about their reputation and name and work hard to maintain it. I would also recommend that you purchase the VW extended warranties as that would give the piece of mind and is worth every penny over the life of the warranty.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase

Stohlman Volkswagen Subaru responded to this review

November 5, 2013

Dear ThreePedalsforLife, Thanks for posting such an outstanding review of our dealership and staff. We feel we have absolutely the best customers in the area and it's why we love what we do. Thanks for being a great client! Sincerely, Michael Rusnak General Manager


5.0 out of 5.0

Professional treatment-great deals-friendly staff

by from Arlington, VA |

I talked with a dozen dealers in Northern Virginia and DC when I was ready to buy a new car. Stohlman's has been great. Superb interaction via e-mail, text and phone. Convenient hours and location. Dave Jennings was GREAT to work with as we negotiated for my car. And the follow up has been fantastic. I highly recommend this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Stohlman Volkswagen Subaru responded to this review

October 25, 2013

Lydia, thanks so much for your feedback about your service from David. We're proud of our team here and constantly strive to make sure we treat our customers the same way we wish to be treated. Enjoy your new car! Michael Rusnak General Manager


4.0 out of 5.0

Fantastic Service

by from Tyson's Corner,, VA |

I recently purchased a 2012 silver Beetle over the holiday weekend. Mike was very professional, polite and provided us with an outstanding service! We were fortunate to have such an excellent Sales professional that connected with us, not once did he pressure us into anything. I'm extremely happy that I purchased my car from Stolman's; from sales, finance and the rest of team the process of purchasing a car couldn't have gone any smoother!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

its good service

by from arlington va |

He's nice and his good guy I like to go there again

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Stohlman Volkswagen Subaru responded to this review

August 29, 2013

Aziz, Thanks for posting. We're happy to hear you had a great experience! Thanks again. Michael Rusnak General Manager


5.0 out of 5.0

Great dealer

by from Washington, DC |

We purchased a brand new Outback one day after we moved back to the US from overseas. We had been in contact with Randall Tomblin via email, who went out of his way to ensure that the exact car we wanted was ready for our arrival. We would have preferred to buy from a dealer closer to our home, but Randall's service alone was enough to justify the extra distance. We used our bank's buying service, and were amazed at the price difference-- Stohlman undercut the next best offer by more than 1500 dollars. We would buy another vehicle from Randall any day- he's a true professional who ensures his customers get what they want. Super guy in a super dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Stohlman Volkswagen Subaru responded to this review

July 19, 2013

Dear Justbackhome, Thank you for taking time out of what must be an extremely busy time to share your review. We're pleased to hear you got a fantastic deal and all was ready. We strive to make it easy for Foreign Service, Embassy officials and returning service members to get home and get on the road quickly and efficiently. Thank you for your business. Good luck with your new car. Michael Rusnak General Manager


5.0 out of 5.0

Buying a car made easy

by from south hill, va |

Just purchased a 2014 Forester. The sales, finace and service personal could not have been more helpful. What can often be a tense, pressured experience was anything but at Stolman. I highly reccomend doing business with this dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 55 reviews)