Lithia Chrysler Jeep Dodge RAM of Klamath Falls

Lithia Chrysler Jeep Dodge RAM of Klamath Falls

2675 Washburn Way, Klamath Falls, OR 97603

New 866-232-6465
Used 866-509-7119
Service 888-850-3436

Average Ratings

4.4 out of 5.0
11 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews

Featured Review

5.0 out of 5.0

Great buying experience!

by from Klamath Falls, Oregon |

no hassle, buying experience. Everyone was great! very clean, and organized.

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Customer Service
Buying Process
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Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Service is back

by from Klamath Falls, OR |

Glad to see John back and in charge of the oil change department. He really cares about the customer.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Customer Service

by from Klamath Falls, Or |

I arrived at Lithia to keep an appointment to have a recall taken care of. When I first received the recall notification, I visited Lithia and a service person checked my vehicle, made some notes, and said they would have to order some parts. I got a second notification and took it to Lithia. I was told at the service desk that the parts had arrived, and an appointment was made to install the parts. After arriving, the morning of the appointment, I was shown to the waiting room and told to help myself to the coffee, and I would be notified as soon as the recall was finished. I was also asked if the Lithia shuttle could assist me in a ride to a destination of my choosing. I opted to wait in the waiting room. Less than 2 hours later, a service person told me my vehicle was ready to leave. My overall experience was pleasant, the time passed quickly, and I noticed all of the staff at Lithia were friendly and helpful. This experience was on the same level as the buying experience I had when I bought this truck, as a used vehicle. One of the better buying experienced I've had.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Review for Toyota Corolla

by from Klamath Falls, OR |

Thank you for your service; you all are great. Happy we purchased lifetime oil on this car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Buying And Service Experience

by from Lakeview, OR |

Thanks to salesman Jim Baxter for locating and returning some items I inadvertently left in my trade-in (twice)! The service has been Excellent for me at this dealership! Everyone I've dealt with has been very polite and helpful. Keep up the good work! Thanks; Jack peterson

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, Thanks

by from Klamath fall,Or |

Had a oil change , those involved were attentive and helpful , great job

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

our new 2014 Corolla

by from KFalls |

thanks for the awesome service and sales! the sales person and the load agent were very helpful and kind!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Prompt service, They quickly found the problem .

by from Klamath Falls, OR |

My description of the problem was vague and the warning intermittent. They we're considerate in my concern and took me seriously. I appreciate that.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service for a recall item

by from Klamath Falls, Or |

I came in for a recall on my Dodge Durango. The service was great and the time that they quoted me was met. Overall I had a great experience. Thanks

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

IN LOVE!!!!

by from Klamath falls |

What an amazing facility! Amazing people! Love love love my car! This is my 4th purchase here and will always do business here! I send friends, family ! Even bought my daughters first car from them! Feels like family. It's nice to know there are people that are honest and caring and have good values! What a team!! KEEP DOING WHAT YOU ARE DOING!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Toyota Tacoma

by from Klamath Falls, Oregon |

I found the employees working in this dealership to be very personable and friendly. They seemed genuine in helping me get my first new car at a price I could afford. I will recommend them to my friends and family.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 13 reviews)