Chaplin's Automotive is a family run business led by Kent and Barbara Chaplin. Chaplin's number one commitment is to customer service and satisfaction. As a group, we believe that our job is not done when you drive your vehicle off our lot or out of our service department. We believe our commitment to you our customer is in seeing that you are a delighted customer in all our departments so that you can truly say that dealing with Chaplin's was a fun car buying experience and that your service experiences are painless as can be. We aim to make you and your family part of our dealership family.
17 out of 25 people recommended this dealer.
By writing a dealer review you can provide valuable insights to other customers.
by One happy momma
My family and I went for a specific vehicle. Since we had a ways to drive, we called to make sure it was there. When we got there, it only took a few minutes for them to pull the vehicle around for us to test drive. After driving it, we decided it would be a great fit for my boys and myself. It was a bit out of our price range but talking to the sales man, Karl, we were able to find a price that worked for everyone. Karl was a great help. Very nice and helpful. He went above and beyond for us. Couldn't have asked for a better sales man. He answered all my questions and if he wasn't positive about his answer, found out for sure for us. He was very up front and didn't hide anything from us. We were out of there in less than 2 hours including the test drive time. With two young boys (9 and 4) with me, I was glad it didn't take forever like some places. Would recommend this dealer and Karl to anyone looking to buy a new or used vehicle!