Toyota of Seattle

Toyota of Seattle

1925 Airport Way S, Seattle, WA 98134

New 888-883-0447
Used 888-485-8547
Service 888-475-9102

One Price- we make it simple. Reinventing the car buying experience in Seattle.

Average Ratings

3.4 out of 5.0
8 out of 16 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 16 reviews

Featured Review

5.0 out of 5.0

Awesome!

by from Seattle, WA |

I recently leased a Camry from Toyota of seattle and let me tell you - I couldn't be happier. The entire process from helping me get the right car for my needs and budget to the final paperwork was easier than I ever imagined. The sales people and finance guy were super friendly and knowledgeable to boot! Thank you, Toyota of Seattle, for a truly exceptional experience!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

LOST MY KEYS

by from Seattle, WA |

The lost my car keys and were hardly apologetic. They provided a rental car (by provided, I mean I had to go to the rental place a 10 minute walk away - though I was "lucky" in that one of their guys happened to be returning a rental otherwise they offered no way to get there but walk) and then found my keys and I got an automated call literally 20 minutes before close - no time to go back and get my car. Had to arrange kid pickups with friends and then took me an hour and a half to go through the motions the following morning. I got a "sorry" and nothing else for all my inconvenience. You get what you pay for - it is cheap/free servicing.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


3.0 out of 5.0

4 Runner

by from Des Moines |

Love my 4Runner, on my third. My 92 and 2000 were great, and my 09 is there now getting it's 50k service, loving is so far. Feedback, 2 design errors I feel. Why would they move the tail pipe to the back, so it comes in the back window. My last 2, the pipe was behind the tire. 4Runner is the only one I know of where the back window goes down, nice to drive with front windows up and min road noise. Lastly, when I go from heat to defrost, it turns to cold air, unlike my previous 2. In winter, that means the inside of the car is usually cold, as you have defrost on over 1/2 the time. Otherwise, I love Toyota, and the service is always great. cheers, michael

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Left with an unrepaired new car

by from Seattle, WA |

After signing I walked out to my brand new highlander and the 3rd row seat was broken and wouldn't go down. The door also chatters like it is loose whenever driven. After taking it to this dealership over a dozen times to try to get it fixed I finally asked them to repurchase my car. What do they offer me? Kelly Blue Book trade in value (!?) and a new vehicle at slightly under MSRP and obviously a much higher payment. Despite all the promises of customer satisfaction when it came down to it all this dealership and their management were only interested in making MORE profit off of a customer who had patiently waited for months for them to remedy flaws in a new car that literally was broken before it was even driven off of the lot. Couldn't be more disappointed in a lack of actually standing behind their cars and being honorable when they couldn't fix manufacturing flaws in a vehicle they sold.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


3.0 out of 5.0

wasted my Sunday

by from Des Moines, WA |

Tried to iron out the details BEFORE I drove an hour to get there...I asked AHEAD OF TIME, if they had room in their sale to offer me a fair trade-in...Got no answer until I was there...Then, "no"...Tried to secure a lease, instead...Not sure if that's the way I need to go...Left disappointed and TIRED...Typical car sales run-around, I felt...sorry I went

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


3.0 out of 5.0

Lots of Choices

by from Kent, WA |

They have lots of car choices. They have new and used cars to pick from. Also, they have different colors and price range to pick. Their Customer Service is very good. Sales people are knowledgeable.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Prius Purchase

by from Bellevue, WA |

The people from Magic were wonderful. Very simple to buy a Prius from. I tried with dealer in downtown seattle but they just gave me the run around!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service

by from Seattle, WA |

I have leased two cars from Toyota of Seattle and had all of my service performed there. They provide excellent customer service. I was assisted with the second lease by Joyce Kroeger who was extremely diligent in following through the process. I recommend Toyota of Seattle as an excellent car dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Sales Experience

by from Seattle, WA |

Debby Manny from Toyota of Seattle was a pleasure to work with. I worked with her in person, on the phone, and by email. She answered all of my questions completely and immediately, showed me all of the numbers up front, and made me feel very confident about buying a car from her. I visited five other dealers in Seattle, but this was the only I found where I could buy a car with no games, no manipulation and no frustration. I highly recommend shopping at Toyota of Seattle, especially with Debby Manny on the sales team there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Car Shopping Experience!

by from Seattle, WA |

Debby Manny from Toyota of Seattle was a pleasure to work with. I worked with her in person, on the phone, and by email. She answered all of my questions completely and immediately, showed me all of the numbers up front, and made me feel very confident about buying a car from her. I visited five other dealers in Seattle, but this was the only I found where I could buy a car with no games, no manipulation and no frustration. I highly recommend shopping at Toyota of Seattle, especially with Debby Manny on the sales team there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buying experience

by from Seattle, WA |

Simple and easy process. However, I came in knowing EXACTLY what I wanted with the OUT THE DOOR PRICE. I did all the negotiating BEFOREHAND.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 16 reviews)