Toyota of Waldorf

Toyota of Waldorf

2600 Crain Hwy., Waldorf, MD 20601

New 888-422-6893
Used 888-422-6896
Service 866-385-5186

Toyota of Waldorf, Everything Matters!

Average Ratings

4.9 out of 5.0
235 out of 237 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 237 reviews

Featured Review

5.0 out of 5.0

Great Service

by from La Plata, MD |

I?ve been a Toyota of Waldorf customer since 2001 when I bought my first Car there and have been happily bringing all three of my Toyotas to thier shop for all their service needs based on the level of service I?ve received. Their facilities are always clean and they get the job done right the first time. Specifically, I wanted to say what a ?Great!? job their Service Department did (particularly L.H.) in handling all there of my vehicle appointments just before Christmas (handled both on short notice in just two days). Things were very hectic that time of year and they made this easy and quick. Then just 1 month after this, I had an unexpected issue come up with one of my vehilces and again they were great to deal with and resolved this issue quickly. I look forward to dealing with Toyota of Waldorf for many years. Thanks!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent Service

by from Upper Marlboro, Md. |

My salesperson Tina Latimer was outstanding, she assisted us every step of the way. She offer us something to drink made sure we were comfortable. Even when we went to the other building for finance there she was checking on us. I have bought several cars/trucks in my lifetime. However, Tina was by far the best. Toyota, she makes you a outstanding dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Toyota of Waldorf responded to this review

November 23, 2014

Earnest, we appreciate your feedback and are happy to hear that Tina was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Allen Walker | Awalker@toyotaofwaldorf.com


5.0 out of 5.0

Customer Service-Excellent, Facilities-Clean

by from Waldorf,Md. |

Everyone was courtesy, yet professional, and informative...Brian Smith was great, was not "pushie" but explain things well to me...understood how much I could spend...so was Josh in the financial dept.....helpful and when I left I had a smile, even with a payment for 6 years...a good experience

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Toyota of Waldorf responded to this review

October 14, 2014

We appreciate the time it took for you to leave us this amazing feedback, Gloria! We're thrilled to hear that Brian, Josh and the rest of our team provided you with a courteous, professional, informative and non-pushy service during your visit. If there is anything more that we can do please come back and see us again. Take care! Allen Walker | Awalker@toyotaofwaldorf.com


4.0 out of 5.0

A good experience

by from Colton's Point, MD |

I bought my first Toyota after having a less than desirable experience at another brand dealer. My brother recommended Toyota of Waldorf. I was able to talk with the sales staff about what I wanted. They worked to find the vehicle and they were willing to discuss the price. I bought a 2015 Highlander and love the vehicle. My overall experience with the dealership was good! I will send them more business.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic

by from Queenstown, MD |

Bob Bowman was fantastic. Allen Walker was extremely helpful and the overall experience was great. Really! Second vehicle I've purchased from them. Four family members own cars from Toyota of Waldorf.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT SERVICE EVER!

by from waldorf, maryland |

The two people i dealt with have a very customer service knowledge, from the first email to the first contact to the last transaction. Very good service and help with any questions i had. And very expedite service!! Been to an other Toyota dealer area, there is no comparison, this is the number 1 dealership i will always visit. Have 4 Toyota now in my family!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Toyota of Waldorf responded to this review

November 7, 2014

Josephine, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Allen Walker | Awalker@toyotaofwaldorf.com


5.0 out of 5.0

No stress process and service

by from Hyattsville, MD |

The process was not stressful. I told the sales person what I was looking for the amount I could pay did the pre-qual and before I knew it everything had fallen into place and I was driving away with a car that I am enjoying

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Toyota of Waldorf responded to this review

September 12, 2014

Avis, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that our team went above and beyond for you; it is just an example of why they are such a great asset to our dealership. We will make sure they hear of your kind words. We look forward to seeing you again! Allen Walker | Awalker@toyotaofwaldorf.com


5.0 out of 5.0

EXCELLANT SERVICE

by from Waldorf, MD |

Jason was very courteous and answered all my questions. He was knowledgable on the vehicle I wanted and explained all the options and how they worked. DJ was very patient with me on explaining the finance options and terms. Both gentlemen were just that, GENTLEMEN. I would highly recommend them to everyone. They were wonderful to deal with. Thanks guys :)

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Continues positive experiene

by from Waldorf, MD |

No pressure, listened to what we were looking for, we have used Bob before - he knows what we like in bottom line, etc

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Toyota of Waldorf responded to this review

August 4, 2014

Deborah, thank you for taking the time to share your feedback! I am very pleased to hear that Bob consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from the dealership. We cant wait to see you for your next servicing appointment. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@msn.com


5.0 out of 5.0

Great experience

by from Waldorf, md |

I really liked that our salesman, Mark was very pleasant and not pushy. I enjoyed being his first sale! We also came later in the evening and I like how they didn't make me fee like they were rushing me out so they could go home.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Toyota of Waldorf responded to this review

July 23, 2014

Kendra, I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. Mark is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Allen Walker | Awalker@toyotaofwaldorf.com


5.0 out of 5.0

Great Services

by from Clinton, Maryland |

Very friendly and things was explained were told to me how to save money and what else I needed for my truck -- I was very pleased

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Toyota of Waldorf responded to this review

July 4, 2014

Jacqueline, thank you for reviewing your service experience! We aim to provide personalized and informative service for our guests and we are proud that this was received during your time spent with us. We look forward to serving you again in the future! Allen Walker | Awalker@toyotaofwaldorf.com


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