Infiniti Naperville-Lisle

Infiniti Naperville-Lisle

1550 W Ogden Ave, Naperville, IL 60540

New 866-809-0810
Used 888-741-0082
Service 866-821-4320

A DEALER YOU CAN TRUST!

Average Ratings

4.9 out of 5.0
28 out of 28 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 28 reviews

Featured Review

5.0 out of 5.0

Infiniti of Naperville Recommened Very Highly

by from Naperville,Illinois |

Great dealership very professional and accomadting. Scott brought car to me for a test drive at my jobbecause I was pressed for time. Scott is very professional has been at Infiniti of Naperville for 14 years and I would recommend him highly. I still plan to make a purchase and I will purchase from Scott at Infiniti of Naperville.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Good Times in Naperville

by from Winfield,WV |

Great Times at Infiniti of Naperville I live in WV and started with an online quote with Micah and after one day started working with Sean Pelkey. We went back and forth and after almost a week we worked out all of the details and set a date for me to come to Naperville to pick up my car. I told Sean I would be there promptly at 9AM and upon arrival, he was there waiting for me. During the process of purchasing my G37, Sean made my wife and I feel like friends. He was very relaxed and quite funny and not your usual uptight salesman. We spent more time in the dealership than we planned on but I didn't mind at all because I enjoyed talking with Sean that much. I left Infiniti of Naperville with my gently used G37 sedan and a new friend in Sean Pelkey. I will definitely do business with him again in 2 years when this new 2014 Q50 Hybrid Sport I saw comes back in off of lease. Man it was sweet! Hold it for me Sean!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Overall Experience

by from Elgin, IL |

I called the dealership requesting to see two cars. I was greeted by a friendly receptionist and immediately introduced to Bill Haines. Both cars were ready and Bill did a wonderful job explaining the ins and outs of the car, the dealership and what to expect from the "Infiniti Experience." He was 100% right on. The overall experience from start to finish was fantastic. With Bill, I felt I was working with a friend rather than a salesperson. He was patient, answered all of my questions and great with my son throughout the process. The finance department went to bat for me and got me the interest rate I was hoping for. The end result is that I left the dealership with the exact car I was looking for. I can't say enough how wonderful Bill was to work with and I hope many others get the same experience from Bill and the dealership that I did. Thanks!

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Car Buying Experience

by from Chicago, IL |

After dealing with a different Infiniti dealership and being completely unsatisfied with the way we were treated, my wife and I started dealing with Infiniti of Naperville. My first emails were with Tony Saldana and I could tell immediately this would be a better experience. My wife and I waited to deal with Sean Pelkey based on a recommendation from a friend. Well worth the wait! Sean is friendly, knowledgeable...very easy to speak with. He made the car buying experience less stressful. After finalizing a deal for the QX60, we dealt with Joe Limjuco to sign the paperwork. Joe was also friendly and easy to get along with. My wife and I both agree that everyone that we dealt with at Infiniti of Naperville was extremely friendly, and customer service oriented. We both highly recommend Infinit of Naperville and Sean Pelkey as a salesman. You won't be disappointed!

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great All around Dealership

by from joliet,il |

I have to say, Infiniti of Naperville is hands down offers the best car buying experience! applause to all the employees that can really show the customers the proper way of being treated.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Accommodating and Sincere Customer Service

by from Champaign, IL |

This was our third vehicle leased from Infiniti of Naperville. The level of service we have received from them has always been exemplary, and we were not disappointed with this particular experience. We told them exactly which vehicle we wanted, and they were able to track it down and offer it to us at a very favorable lease rate. Our latest transaction was handled very efficiently, with a great level of sincerity and professionalism. Buying and leasing automobiles is not my favorite activity, but the folks and Infiniti of Naperville are very accommodating and they make the process relatively painless.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Chillicothe, IL |

This is my first experience buying a car "long distance". I could not be more pleased. From the time that I contacted the dealership for the first time to the time that I drove my new car off of the lot, it was a great experience. They were very fair on the price that they gave me for my car, and very fair on the price that they asked for theirs. Joe Peters and Scott Rehfeldt were both great to work with. They were very professional and I would strongly recommend both of them.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great overall Experience

by from Plainfield, IL |

From the moment I walked in the door to the moment that I pulled out with my new car, the entire experience was easy and comfortable. Doug was very helpful and accomodating and straightforward with pricing, etc. He made sure I had the right care for my needs. He was helpful but not pushy which made it very easy to buy. Ryan did a great job delivering the vehicle. There was a lot to cover on the vehicle and I left feeling very comfortable with all the features. I left knowing if I needed any additional assistance he would be there. Overall, it was a smooth transaction, from selection to finance to delivery. I would definitely return for another car in the future and would recommend them to anyone.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Top Notch Dealership

by from Illinois |

This dealership had the best selection and the best prices of any withing 200 miles of my home. I was treated very well by unfailingly friendly personnel. I am quite pleased with the overall experience.

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service, Great Prices

by from Northbrook, IL |

I went to the Naperville Infinity dealership because they had the best deal going on in the entirety of Chicago. I got the car I wanted for a very good price. The service was outstanding and Steve Johnson, my salesperson, treated me very well, answering my questions and addressing any concerns. Ryan Indelicato explained fully all the in's and out's of my car very clearly and carefully. The finance manager, Ray Wolski helped me out financially to a degree I had never experienced before. I would recommend this dealership to anyone looking for a car. I give it a 100%.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The Greatest Infiniti Dealership

by from Naperville,IL. |

Great dealership very professional and accommodating. Scott brought the car to me for a test drive at my job because I was pressed for time. Scott is very professional has been at Infiniti of Naperville for 14 years and I would recommend him highly. I am planning to make a purchase and I will be purchasing from Scott at Infiniti of Naperville

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did not make a purchase


(1-10 of 28 reviews)