Riverside Ford

Riverside Ford

6616 166th Ave E, Sumner, WA 98390

New 866-396-2773
Used 888-669-9828
Service 877-736-2676

Average Ratings

4.2 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews

Featured Review

5.0 out of 5.0

VERY HAPPY

by from LAKE STEVENS,WA |

VERY HELPFUL. FOUND VEHICLE I WAS LOOKING FOR ONLINE, TEST DROVE IT AND BOUGHT IT. THEY WORKED OUT A BETTER DEAL THAN WHAT I HAD BEEN PREAPROVED FOR. STAFF WERE ALL VERY NICE AND NEVER PRESSURED ME. JIMMY IS WHO HELPED ME AND EVEN THO HE WAS NOT THE ONE GETTING CREDIT FOR THE SALE, SINCE I HAD BEEN ASIGNED TO ANOTHER ASSOCIATE THAT WAS NOT THERE THAT DAY, HE STILL MADE SURE I WAS TAKING CARE OF PROPERLY. AND KATHY IN FINANCE WAS JUST AS HELPFUL

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

2012 focus

by from puyallup |

very good buying exsperiance,staff was very knoeledgeble on the vehical i wanted and helped me get into it

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Riverside Ford is high pressure salesat its worst

by from Olympia, WA |

My experience in buying a 2010 Chrysler Town and Country from Riverside Ford was the highest pressure arm twisting auto purchase of my life (about 30 cars) The vehicle I bought was supposed to have been inspected but they only would sell "as is". When I took it to my local Chrysler dealer they informed me the transmission casing was leaking due to being hit by some foreign object. I also had a great deal of trouble getting an extra key as promised and they also agreed to include new floor mats. The floor mats were of the $10 Big Lots quality version. I would suggest you find any other dealer. If you do buy from these people,take car to an independent mechanic and have it closely inspected. These people represent the very worst of car dealer stories.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought my 07 Chevy Colorado Here

by from Puyallup, WA |

I bought my 07 Chevy Colorado here in April of 2011. The customer service was superb and pleasant compared to that of several dealers I went to prior to Riverside Ford of Sumner. The facilities was clean and aesthetic, and they worked with me to make me happy with my purchase, w/o any pressuring!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SUPERIOR SERVICE AND ATTITUDE!

by from tacoma |

My salesperson was able to get me the information I needed to help with my purchase. Went to several dealers and was bombarded with pushy questions not caring what i needed. thank you Riverside Ford

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)