James Wood Motors, Inc

James Wood Motors, Inc

2111 U.S. Hwy 287, Decatur, TX 76234

New 888-790-5393
Used 888-240-5244
Service 888-240-0663

Average Ratings

4.9 out of 5.0
488 out of 490 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 490 reviews
5.0 out of 5.0

Great experience

by from haslet |

Easy to deal with. Gave good price on trade-in first time. Excellent experience didn't feel like i even bought a vehicle it was so pleasant. Very easy trade

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Service

by from Decatur Texas |

James Wood is great, Bryan in service is great, overall service is excellent. Couldn't ask for better! Five Star service department.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Springtown, TX |

The service at James Wood is the best in Texas!! We are always pleased with the service, attention to detail, and the great job Bryan in service does for us every time! That's why we continue to buy our vehicles from James Wood.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Helpful and efficient staff

by from Bowie, TX |

Bobby was very patient and helpful with my questions and with contacting the insurance company and getting the help I needed for my truck to be repaired.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Decatur texas |

Brought my 13 GMC 1500 in to have the body damage repaired from a recent accident. Bobby answered all my questions and kept me updated on the progress.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Decatur, Texas |

I got a great deal and am very happy with the experience. Everything was easy and quick and the salesman Hunter Loch did great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

James Wood Motors, Inc responded to this review

July 2, 2015

Nathan, thank you for leaving us your review. We strive to go above and beyond for all our customers and ensure they leave happy and satisfied. Please let us know if there is anything else we can do for you! Happy driving! Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

Gods service, clean facility

by from Decatur, Tx |

It took the car service dept 3 times before they found out what was wrong with my wife vehicle. We told them what was wrong but they did not listen.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Buy here!

by from Bridgeport, Texas |

Beau Bell is an excellent sales person. This is our third purchase with him. He is so courteous and professional. He is definitely an asset to James Wood Motors, Decatur!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service,Great dealership

by from Bowie,Texas |

I have always received fast, courteous service from your [my] dealership. I have always told everyone who is looking for a new vehicle to go see James Woods Motors as they will not only get a good deal,but friendly,family service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

James Wood Motors, Inc responded to this review

June 30, 2015

Thank you for spreading the word about your experience at our dealership, Billy. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We look forward to working with you, your family, and your friends in the future. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


5.0 out of 5.0

Great Service

by from Decatur, Texas |

I was a little confused about the way to enter your service entrance was set up. Some arrows painted on the concrete, showing in and out would help.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

James Wood Motors, Inc responded to this review

June 30, 2015

Larry, Thank you so much for your kind and honest review of James Wood Chevrolet Buick GMC Decatur. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com


(1-10 of 490 reviews)