Upper Marlboro Ford

Upper Marlboro Ford

5701 Crain Hwy, Upper Marlboro, MD 20772

New 888-603-1724
Used 877-467-0083

From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none.

Average Ratings

2.3 out of 5.0
1 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

Van Inqiury

by from Elkton, Md |

Never heard back from them about inquired van.Called phone number and got hung up on like call didnt get through properly.

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Not Applicable
Customer Service
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Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Terrible customer service

by from Upper Marlboro, MD |

Had an appointment two weeks in advance for service, was promised at the time the appointment was made that I would be given a loaner car, showed up and there was no loaner. And no apologies. There are plenty of other Ford dealers, I will not be back to this one.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

A very happy customer

by from Prince Frederick, Md |

What a grreat experiance! My wife and I went to 2 other Ford dealers in Southern Maryland to look for a car. Not only did we buy my wife a car but I bought myself a F150...Thanks to Mike Lewis (GM) and his entire staff

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)