Downtown L.A. Motors

Downtown L.A. Motors

1801 S Figueroa St, Los Angeles, CA 90015

New 866-258-1690
Used 888-547-7129
Service 888-837-3755

Please contact the Internet Sales Staff for new and used vehicles

Average Ratings

4.9 out of 5.0
106 out of 111 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    21-30 of 111 reviews
5.0 out of 5.0

Long Time Satisfied Customer

by from Los Angeles, Ca. |

I have always received excellent service from Mercedes Benz Dealerships, through two purchases, one at Beverly Hills Mercedes and my second purchase at Downtown Mercedes Benz!!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

best service

by from Eagle Rock, CA |

Jerry is the best, even though it was a very busy day, he took care of me and was efficient. All the staff at DTLA Mercedes are pretty attentive to customers.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Experience

by from LA, CAlif |

My Customer experience at Downtown LA Motors was exceptional. Frank Phillips is the "bomb". He takes the time to explain everything to you in clear concise terminology.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

MBZ masters

by from Downey, ca |

I pulled in on a Saturday with no appointment and Jake helped me out. Ideas out of there in less than an hour and all my external illumination was up and fully functional again. Great staff and the car wash was a+ quality. Robert the technician even cleaned off some crayon marks I had on the headliner. Thanks guys.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

SERVICE DEPARTMENT

by from Los Angeles, CA |

The customer service was excellent. The staff was courteous, friendly, and showed concern and care for the car and the customer. It was great that a loan car was provided for the duration of the service. My Service Advisor, Frank Phillips, was very knowledgeable and responded timely regarding the condition of my car and the car service needs. I appreciate his honesty.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thank You Michael Junh

by from Templecity, CA |

Thank You very much for the hospitality & Service we received when we return the leased car and picking up another lease car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Palos Verdes, CA |

Ayman is the most service oriented professional at a MBZ dealer.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My experience at Downtown L A Motors

by from lynwood |

The time I spent at L A moters was time well spent .My salesman Bob was truly great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great

by from Los Angeles |

Frank was great. The service was fast and efficient. Thank you!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good customer service

by from La crescenta , ca |

I like my advisor's service! I will come back next time again:)

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(21-30 of 111 reviews)