Lia Toyota of Northampton

280 King St, Northampton, MA 01060

New 888-472-3101 New 888-472-3101
Used 855-229-8510 Used 855-229-8510
Service 866-562-3361 Service 866-562-3361

Liacars.com New and Used inventory with full value reports and in market data. Visit us today!!!


Average Ratings

4.7 out of 5.0

Customer Service
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  1-10 of 83 reviews

Featured Review

5.0 out of 5.0

New 4-Runner

by from Easthampton |

I recently purchased a new 4-Runner, and it was an excellent experience from the beginning. Andrew Murray's easy going attitude was a pleasant change of pace from the typical buying experience. He made the process a pleasure, and I love my new car.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

This review deals with the service dept.

by from So. Hadley, MA |

The repair consultant, Lindsay Firmani was excellent, very concerned and helpful.

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Toyota of Northampton responded to this review

April 27, 2016

Thanks for the 5-star rating, Roland! We're happy to hear that Lindsay made your service experience so pleasant. We appreciate your business and hope to assist you again in the future! Regards, Lia Toyota of Northampton


5.0 out of 5.0

New 2016 Toyota Tacoma

by from Wilbraham |

I recently had a very good experience purchasing a 2016 Tacoma from Justin Prescott. He was very professional and did not pressure me at anytime. Justin was extremely knowledgeable about the truck and answered all of my questions. Justin was very honest with me from start to finish and he got me a fair deal on my trade in. I was given a tour of the facility including the service area which was very impressive. I highly recommend asking for Justin if you go to, Lia Toyota of Northampton.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Lia Toyota of Northampton responded to this review

April 24, 2016

Thanks for the great feedback, Mike! It's wonderful to know that Justin was so helpful and attentive, and made sure that you were well informed throughout the car buying process. We're glad that all of your questions and concerns were addressed, and you felt well acquainted with the truck you were purchasing! We appreciate your business and hope you're enjoying your new Tacoma. Regards, Lia Toyota of Northampton


5.0 out of 5.0

2016 Rav4 - Great Customer Service

by from Ware, MA |

Thanks to Jon Maki at Lia Toyota in Northampton for helping me with my New Burgundy Red 2016 Toyota Rav4 LE. I LOVE my new vehicle. This is a 3rd for me. Wouldn't go with anyone or any other vehicle. Thanks so much, Leslie Marsland

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Shopped for a new car

Does recommend this dealer

Did not make a purchase

Lia Toyota of Northampton responded to this review

April 19, 2016

Thanks for the 5-star rating, Leslie! We're so pleased to hear that Jon made sure that you had yet another excellent car buying experience with us. It's wonderful to hear that he was so helpful and accommodating, and assisted you through the process of finding a vehicle that you truly enjoy! We appreciate your business and look forward to working with you again in the future. Regards, Lia Toyota of Northampton


5.0 out of 5.0

New Lease Rav4

by from Northampton MA |

Jon Maki was great, very friendly and easy to work with. Very knowledgeable of the car and helpful land honest when comparing other cars to the Rav4. It was a very nice experience, and I will go back when this lease is up.

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Toyota of Northampton responded to this review

April 14, 2016

Thanks for the 5-star rating, Karin! We're so glad to hear that Jon was able to make your car buying experience so pleasant, and that he made sure you were well informed about the vehicle you were purchasing, We appreciate your business and look forward to working with you again in the future! Regards, Lia Toyota of Northampton


5.0 out of 5.0

used Tacoma 2013

by from Westfield, MA |

I purchased a used 2013 Tacoma from Jon Maki at Lia Toyota. I found the vehicle on the internet and thought the price was very good. Jon was very helpful and made sure I was satisfied with the vehicle, trade in and price. The sale went smoothly and the truck is great. Everyone at Lia were pleasant and helpful. I have bought several vehicles from other dealers and found those at Lia were the best of them all. From greeter to sales to customer service, the entire crew, is very professional

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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Jenny Goodchild

by from Springfield, MA |

We had a great experience at Lia Toyota of Northamption! Andrew Murray and all of the staff were polite, helpful and responded immediately to our questions and requests. We ended up purchasing a used Toyota that had a heavy smoker previously...not our best idea. The dealership cleaned it, we then cleaned and odorized it and will be having it shampooed and detailed professionally again to remove the smell. That would be my only feedback for improvement - if dealerships could improve upon cleaning the used cars that come in for trade, specifically the headliners inside that carry a ton of odors. Regardless we love the truck and are happy with the service we received. Thank you!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Lyndsay Firmani

by from Amherst,MA |

Ms Firmani helped me straight-out. She just took me into the office, gave my dog cookies, and talked to me while I had to wait for my car to be serviced. It was very important for me to be treated well, as I had a horrible headache -- she just let me sit quietly in her office until her next client came in. The service is always good at LIA, and I always feel welcome. Thank you, d.Chabot

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Toyota of Northampton responded to this review

February 19, 2016

Thanks for the great rating, d.Chabot! We're happy to hear that Lyndsay was able to be so helpful and accommodating to you, and ensure that you (and your dog!) were comfortable while you waited for your vehicle. We're glad she could make you feel so welcome! We appreciate your business, and look forward to seeing you again for your next service visit. Regards, Lia Toyota of Northampton


5.0 out of 5.0

Great place to buy a vehicle

by from South Hadley, MA |

Lia Toyota is a great place to buy a vehicle. They treat you with respect and couresty. Salesman: Jerzy Bielski and Fiance Manager: Rob Are fantastic to deal with when buying a vehicle.

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Shopped for a new car

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5.0 out of 5.0

Great place to buy a vehicle

by from South Hadley |

Salesman: Jerzy Bielski, F&I Manager: Rob are fantastic. Bought my 2nd Toyota from them. They were great help and always accommodating with my needs. Thanks All!!!

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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Lia Toyota of Northampton responded to this review

February 19, 2016

We're happy to hear that you had such a great car buying experience, Lisa! It's wonderful to know that Jerzy and Rob were able to be so accommodating and helpful. We appreciate your business, and hope to work with you again in the future! Regards, Lia Toyota of Northampton


(1-10 of 83 reviews)