Pioneer Volvo

253 Greenfield Rd, South Deerfield, MA 01373

New 877-230-5432 New 877-230-5432
Used 888-255-8840 Used 888-255-8840
Service 877-453-3292 Service 877-453-3292

It's time to join the Pioneer Volvo family!


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-5 of 5 reviews

Featured Review

5.0 out of 5.0

Awesome Dealership!

by from Pittsfield, Ma |

I went to 3 different dealerships over the course of a day looking at used vehicles and i'm very happy I ended up at Pioneer. They were very nice people to deal with and I purchased a used Saab from them. If I buy another Saab or Volvo in the future I will be sure to check out Pioneer first!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Superb Customer Service & Sales Process

by from East Longmeadow, MA |

I visited Pioneer Volvo very shortly after beginning my search for a certified S60. I was happy to find that Pioneer had Sunday hours that weekend, and confirmed with Patricia that the car I wanted was in stock. Chris and Patricia were both friendly and professional upon my arrival Sunday morning, offering me coffee and walking me through all of the car's features and controls. The cars on the lot, including the one I was there to see, were all in excellent shape and were accurate reflections of the photos on their website (this sounds like it should be par for the course, but I can tell you that with many dealerships it is not). The process of driving, negotiating, and purchasing the car was quick, honest, and low pressure. I can't say enough about how pleasant the purchasing experience was, and would recommend that anyone looking for a new or used Volvo save themselves some time and make this dealership the first stop on their list. Thanks again! -Sean

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Unhurried, Personable Customer Service

by from East Haddam, CT |

When we went to test drive Volvo it was a cold day with rain/snow falling. The warm reception as soon as we walked through the door was unforgettable, even for our Golden-Doodle. Patricia's friendly customer service included dog treats, answers to every question, etc., all in an unhurried manner. The sale was completed when we arrived to get our new car and a congratulations sign, with a smile design, was on display near "our" new Volvo. Thanks to Pioneer Volvo we purchased another Volvo. Thank you.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Pioneer Volvo responded to this review

April 23, 2014

We are so glad to hear that you had such a pleasant experience at our dealership! We appreciate the positive feedback and hope to see you for many years to come!


5.0 out of 5.0

Very helpful & responsive to my on-line inquiry.

by from Jensen Beach, FL |

Very helpful & responsive to my cars.com initiated on-line inquiry.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Does recommend this dealer

Did not make a purchase

Pioneer Volvo responded to this review

January 9, 2014

Thank you! We are pleased to hear you had such a great experience here!


5.0 out of 5.0

Honest and reliable

by from Northampton |

I have been a customer of Pioneer for over ten years. They do great work and have never let me down. Their repair charges are reasonable and they always call first with an estimate. Over the course of three vehicles (all Saab's) I have never had a single problem or a re-repair. Moreover the people are nice. Patricia in Sales is a delight to work with. My 5 year old was getting fidgety during the paperwork buying process and Patricia made him a hot chocolate and gave him crayons and a coloring book. Wow.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase