Colonial West Chevrolet

314 John Fitch Hwy, Fitchburg, MA 01420

New 888-770-7304 New888-770-7304
Used 888-468-8417 Used888-468-8417
Service 877-537-9404 Service 877-537-9404

Contact Bianca Lucier, Internet Sales Manager directly for questions or to schedule a test drive!


Average Ratings

4.9 out of 5.0

Customer Service
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  1-10 of 353 reviews

Featured Review

5.0 out of 5.0

Great Experience

by from Fitchburg, Ma |

Jennifer was our salesperson who was always willing to go the extra mile to make us comfortable in making our decision on our new purchase. She was very knowledgeable with the features of the vehicles. She took her own time to be available to us when we needed her. We liked working with her very much & would do so again. Having a registry service at the dealership was so convenient. Jennifer handled everything from start to finish with such ease.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The Real Deal Car Experience #1

by from Fitchburg Mass |

Scheduled an oil change at 10am Monday March 28, 2016. Chris, the service rep took my info and keys promptly and the vehicle was immediately brought in to the service bay for the service. The vehicle was ready as promised. I couldn't be happier with the service from everyone at Colonial West

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Another Great experience at Colonial West.

by from Littleton, MA |

Had another great car buying experience from George at colonial west. Great sales rep, will buy from again.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great service from Caleb and the staff

by from Lowell ma |

Got the car I wanted thanks to the wonderful help from the sale people they were great to deal with.will recommend to anybody. Great establishment.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent buying experience

by from Rindge, NH |

Terry was great! He was very attentive and help full and continues to follow up even after the sale to make sure I am satisfied with my purchase. No pressure sales and no problem after I changed my mind on a few things the next day after signing the purchase and sales. That is great customer service! Keep up the good work!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sales

by from Fitchburg,ma |

Thank you Jennifer Gray :) again for my beautiful vehicle and service department ten for all you have done to make me happy

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

No stress Experience and great sales staff

by from Worcester, Ma |

Very professional staff! No pressure and very knowledgeable staff. I shopped around for several weeks and received a good deal on leasing a new Silverado and Equinox. You provided a better than average trade in value for our two vehicles. Colonial was able to put me and my wife into two new vehicles with more upgrades than other dealerships. perfect for us. We will be back!!! Thanks to our salesman Steven.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great, very helpful

by from Medway, MA |

Very helpful in our stressful situation regarding our finances. They worked hard to find a way to make it work for us and that means the worked to me. They really went above and beond. Thank you Terry

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very nice showroom and clean facilities

by from Fitchburg, MA |

I couldn't have found better sales people than Jenny Gray and John Layne to deal with anywhere. Made the shopping for a new car a great experience

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, clean and new facility.

by from Fitchburg, MA |

Very friendly, they always make sure the car is perfect and clean. Eric had taken care of my vehicle and he even hand washes it, it was amazing service; as always.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 353 reviews)