Colonial Chevrolet

Colonial Chevrolet

171 Great Rd, Acton, MA 01720

New 888-701-6949
Used 866-243-1511
Service 877-226-2032

Average Ratings

5.0 out of 5.0
247 out of 247 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 247 reviews

Featured Review

5.0 out of 5.0

The dealership "Electrified" my Volt purchase

by from Andover,MA |

From the web page searches to the request for a test drive and the subsequent purchase and financing the experience was outstanding. The experienced staff treated us with respect and patience through the review and selection process, even when we may have been hesitant to commit to some component of the packages being offered. In the end, we have a top notch "hot ride" vehicle that is truly a beautiful technical and esthetically pleasing to the eye . With current federal and state incentives, this was the time to execute the flip my ride to the practical and forward thinking package that is the 2014 model Volt.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Always GREAT service

by from Maynard MA |

Your tech was very helpful, I have a 10 year old Suburban and I wanted what it needed but not just to spend money. He was very friendly and helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Acton, MA |

The dealership is very organized and friendly. They have a nice and comfortable waiting area and TV to watch along with coffee and tea. Even though I live half an hour away from the dealership I don't mind traveling that far since I always have a good experience there.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

great service

by from acton,ma |

they always do a good job.they had a lot of cars to work on the day my car was towed in. they said they may not get to that day,but they did...Thanks

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast, friendly help and immediate attention

by from Concord, MA |

Immediate service help, very friendly sign-up and fast service. Dealership is immaculate. Great follow-up on satisfaction of experience. Highly recommend Colonial Chevrolet in Acton.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Unplanned repair

by from Acton, MA |

Although the service time was extended by a few days, we were given a loaner car to make up for the inconvenience. Very happy with that attentive level of customer service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

solid excellent service

by from acton, ma |

Dan was extremely helpful on this difficult situation I was in. He helped me with the insurance and his team fixed all my problems. This crew did a great job.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall service

by from Acton, MA |

Recently I have used Colonial Chevrolet only for service related to recalls, I am treated with the same level of courtesy and respect as a "paying" customer

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best service and sales in the business

by from Ma |

Steve, Rob, Bill, and Dan are the best. Top notch service like always, highly recommended. Thanks again for the quick and honest service

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Honest and straight foward

by from NH |

Very honest and friendly sales staff. I did not feel like I was sitting waiting endlessly for paperwork to be completed. All of my questions were answered! Great car buying experience. This will be the first dealership I call next time I buy!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

prompt service

by from Acton, Mass |

My appt. was scheduled for 9am and as soon as I arrived I was greeted and my truck was taken right in for service. I was then informed of what was needed and the work was done. Quick and easy, friendly service personnel.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 247 reviews)