Bonnell Ford

Bonnell Ford

353 Cambridge St, Winchester, MA 01890

New 888-575-4294
Used 888-717-2039
Service 877-834-2548

Experience Our Family at Work!

Average Ratings

5.0 out of 5.0
35 out of 35 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 36 reviews

Featured Review

5.0 out of 5.0

GREAT SERVICE, STAFF & NEW FACILITIES

by from Woburn, MA. |

ONCE AGAIN ROB HAS COME THRU WITH HIS POSITIVE, KNOWLEDGEABLE, EXPERTISE ON SERVICING MY 10 YEAR OLD MERCURY GRAND MARQUIS... THANK'S ROB & BONNELL FORD

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Great service, great experience

by from Woburn, MA |

They helped me a lot to get the car, it was fast and simple, excellent service and attention

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Sales

by from Woburn, Ma. |

We dealt with Steve Powers who helped us customize a commercial work truck, ordered truck came in within the time frame discussed and perfect as ordered. Would recommend Bonnell and Steve Powers for all your truck sales needs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bonnell Ford responded to this review

April 16, 2014

Thank you so much for your continued business, we really appreciate it!


5.0 out of 5.0

Great service

by from Billerica, MA |

My husband went in to look for a used car. I said we be better off buying a new car. Was I right. We got a good deal on the Ford Focus. They started by taking $5000.00 right off the top. Then with the down payment we put down we ended up taking a loan for the amount we would have paid for a used car. Our salesman Arthur Brown was very helpful. All in all it was a great experience. I would come back for another purchase when I can afford another new car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bonnell Ford responded to this review

April 16, 2014

Thank you so much for a great review! We love to hear that we have met our customers expectations.


5.0 out of 5.0

Purchased an F-150 XLT

by from Melrose, MA |

I purchased a 2013 F-150 XLT to replace my 2002 F-150 that I also bought at Bonnell. I dealt with a great salesman, Arthur Brown, who got me what I wanted for my trade-in and a price on the new truck better than I expected. A great experience all around. Thanks to all at Bonnell.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Dept

by from Arlington, Ma |

Rob is such a "Great Asset" to your dealership. He is so helpful, courteous & knowledgeable. He has helped me many times. Thank you Rob

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

From one family to another.

by from Stoneham, MA |

The staff is awesome and the work is done right. Megan in the body shop goes 110% to be sure all is done.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great family of people that work there.

by from woburn, mass. |

great!!!!!! people are down to earth, funny, and caring.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

shop Bonnell

by from Boston |

Just bought an F-150 from Dean Bennett at Bonnell. Very relaxed, no pressure experience. Showed me some trucks, gave a fair trade value for my car, and offered a very enticing price for the vehicle. A very easy, laid back purchase. Other salesman at competing dealers hounded me with calls and Emails. Service was so good...went back with my wife and she picked out an Explorer. Same low key and honest approach without any haggling on the price. Definitely recommend Bonnell and Dean Bennett

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Norwood |

I purchased a Pre-owned GMC Arcadia. SUV was in great condition at a fair price. Steve Powers was a very professional salesperson, working under cramped conditions in a temporary construction trailer. Good follow up with service dept. on a couple of minor items. Would recommend Bonnell Ford.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Long-time customer from Winchester

by from Winchester, MA |

I have bought Fords from and had them serviced by Bonnell for decades. The service department is professional and friendly. In this weak economy I have kept my old Taurus on the road much longer than I had planned to. Bonnell has kept track of its service history. They saw to it that my car was ready for winter.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 36 reviews)