York Ford

York Ford

1481 Broadway - Route 1 South, Saugus, MA 01906

New 888-421-1584
Used 888-421-2563
Service 888-461-1137

Get Some Nice with your low York Ford Price

Average Ratings

4.8 out of 5.0
49 out of 49 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 49 reviews

Featured Review

5.0 out of 5.0

Efficient and friendly. Showroom always welcoming.

by from Marblehead MA |

Have been purchasing Fords for many years, and find York Ford to be so customer friendly. I worked with Jim Fauci on my most recent purchase, so very easy, knowledgeable, and efficient. Purchased a Hybrid for the first time, and had alot of new things to learn. Jim took the time and has made himself available, to show and teach me what I need to know to become an owner of an electric car. The convenience of doing all the paperwork and registry run, makes the experience hassle free. Can't go wrong with York Ford.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

first time getting oil change there

by from lynn, ma |

this was my first time there staff was friendly service was good. Very happy they found a nail in my tire and plugged it for me.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent staff,great service

by from Revere,Mass. |

The service was excellent,I had an oil change (which was free due to owner rewards ),a tire rotation and a sticker. The staff have been very friendly and approachable every time I have been there. The tech does an excellent job,I truly appreciate the service.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Oil Change

by from Everett, MA |

The oil change was completed as requested by the tech working on the vehicle.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Oil change

by from Saugus, ma |

In and out for an oil change with no issues. Right in and right out

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

"Quick " and speedy service!

by from Saugus, MA |

I enjoy the friendly and speedy service that is given thus its name of "Quick Lane". Sometimes its just not possible to arrange an appointment for some services; to be able to walk in on a Friday afternoon and ask for an oil change, tire rotation and inspection sticker and have it all done while waiting (and not an extended amount of time) is awesome!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Quality service

by from Boston, Ma |

Domenic was very helpful. Service was good. My issues are more with ford motor company and the quality of their product. I have had 2 water leaks and now rust on the bumper area of the frame on a 2013 Ford Fusion. That should not be. York service is very good. Unfortunately these issues may lead me to rethink Ford as a future vehicle purchase. York as a whole I thought to be very helpful. Ford, not so much.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services

by from Boston, MA |

Not only did my car look like new on the outside, but it was very clean and vacuumed on the inside. I was one happy customer!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

York Ford responded to this review

August 25, 2015

We appreciate your response, Sarah! Thanks again for the great review of York Ford!


4.0 out of 5.0

Nice dealer

by from Medford, MA |

Good customer service! and real people working in there with actual manners and happy to help. Unheard these days.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Jim Fauci at York Ford!

by from Woburn, MA |

Jim Fauci delivered service with humor and was patient with my decision to buy a certified pre-owned car! The dealership offered fair pricing and Jim made the process quick and painless. After visiting other dealerships in the area, I definitely recommend Jim and York Ford for customer service, fair pricing, and I felt no pressure with my purchase.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

my suv

by from Saugus,Ma |

the staff was excellent great service i really liked the fact that a video was sent to me explaining what was the problem with my vehicle!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 49 reviews)