Thomas Ford

(4.7) 6 Reviews

211 Rantoul St, Beverly, MA 01915


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews
4.0 out of 5.0

Grease & Oil

by from Beverly, MA 01915 |

Missed seeing Barbie, but was treated very well by the gentleman. Grease & Oil service was fine. time was right on. Only problem was that I could not get an Inspection sticker. I was told in the process of getting the license from the state.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New Car Purchase

by from Rockport, MA |

We purchased a 2016 Ford Explorer. The dealership went above and beyond to find me the exact color that I wanted. It took a few days but I couldn't be happier with it. Lee Moss our sales person was great to deal with, he didn't pressure us in making me purchase the vehicle or try to sell me something I didn't want.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service at Kelly Ford in Beverly MA

by from Beverly, MA |

I leased a new Ford Fiesta SE. The sales person, Tony Lomonte was an excellent helper. He not only had knowledge about the cars I wanted to see but he talked to my family and really enjoyed their company. Great customer service goes a long way. Thanks, Tony!

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Beverly, Ma |

Surprised to find Kelly and not Thomas. Hope this is a good move for all!

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

good used car

by from ipswich, ma |

The staff were very helpful and professional. the used car was very clean.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from Danvers, Massachusetts |

I was expecting to have to wait a couple of hours for the recall to be completed and was surprisedthat ittook them just over 1/2 hour and was toldit was ready.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase