BMW of Peabody

221 Andover St, Peabody, MA 01960

New 888-449-2131 New 888-449-2131
Used 888-270-3488 Used 888-270-3488
Service 888-310-3763 Service 888-310-3763


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 25 reviews

Featured Review

5.0 out of 5.0

100% Satisfied with Kaitlyn Bunnell of BMW Peabody

by from Northshore, MA |

We just purchased our second BMW from Kaitlyn Marie Sarantos Bunnell of BMW of Peabody. Kaitlyn?s attention to every detail, knowledge, follow-thru, and engagement is top-notch. After having disappointing experiences at other dealerships it wasn?t even a question that Kaitlyn was the person we would go to for our next car purchase. It?s clear to see that she genuinely cares about her clients. She goes over and above to ensure that her clients are more than 100% satisfied. Without hesitation, we?ve already referred our friends and family to Kaitlyn. As a dealership, BMW of Peabody is exceptional - from the minute you walk in the door you are treated with respect. Our experience with the service department has also been incredible. Rob the service manager, Matt our service representative and all the staff offer exceptional value. The atmosphere is positive, questions are always answered methodically and swiftly, and you always feel that you are getting treated honestly.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

1st BMW

by from Peabody Ma. |

This was my first BMW and the car the dealership and Rich Belgiorno are first rate would recommend them to all my friends

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love bmw

by from Peabody Ma |

Great service would highly recommend to everyone out there not just friends and family. BMW OF PEABODY feels just like home

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Experience

by from Boston, MA |

This was by far the best car buying experience I have ever had. Mohamed Beydoun was knowledgeable and friendly without being pushy which is rare in the car buying industry these days. He gave me a great price on the vehicle and my trade right out of the gate without all of the back-and-forth negotiations typically experienced when purchasing a new car. The whole process was quick, easy, and enjoyable, and if I could give more than five stars I would. I would absolutely recommend Mohamed if you are in the market for a BMW. I love my X1, and we look forward to our next BMW purchase from Mohamed at BMW of Peabody!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Excellent dealership!!

by from Methuen |

Excellent dealership, have bought 2 cars, and will very, very likely buy my next car there as well !

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Professional and friendly service staff

by from Peabody, MA |

All work performed in a timely matter. The staff was knowledgeable, pleasant and accommodating which made this visit effortless.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Dept is A+ experience each and every time.

by from Danvers, MA |

I have had BMWs for the past 6 years. Each and every time I am at the Peabody store, I am impressed by their attention to detail and customer service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service, Sales force, and customer service.

by from Dracut, MA |

Outstanding Dealership. A pleasure to deal with. Very clean facility. Service second to none!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Extremely Satisfied with Robert Stein, BMW Peabody

by from Cambridge, MA |

We just purchased our new 2016 BMW from Robert Stein of BMW of Peabody. Robert was extremely attentive to every detail, knowledge, follow-thru, and engagement. Although we had several offers from other dealerships we choose BMW of Peabody for our final purchase mainly because of level of trust, and commitment Robert gave to ensure that I purchased exactly what I wanted in an automobile at a fair price. I highly recommend the dealership and Robert, in particular, for any future purchases. BMW of Peabody is exceptional, mainly because of dedicated members such as Robert and their team.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car buying experience

by from Reading, MA |

Ed was straight forward, no nonsense and didn't try to pressure us at any time during the buying process.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 25 reviews)