Cambridge Honda

Cambridge Honda

275 Fresh Pond Pkwy, Cambridge, MA 02138

New 877-465-2029
Used 866-358-4601
Service 888-429-2195

"Cambridge Honda Cares About You"

Average Ratings

4.2 out of 5.0
19 out of 24 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  21-24 of 24 reviews
1.0 out of 5.0

Bait and switch

by from Newton, MA |

Cambridge Honda advertised a price on a vehicle that they apparently had no intention of honoring and did not respond to my complaints. This feels like the deceit used auto sales persons are famous for. I am left with a feeling of mistrust.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


3.0 out of 5.0

End result ok, but not the best service

by from Boston, MA |

Significant delays picking up the car. We waited close to an extra week because of paperwork. Otherwise, quite pleased. Their customer service isn't the greatest, but it seems to be from a lack of communication with sales and with repairs. When we went to pick up the car after the title went through, they realized that they didn't replace the tires, as promised, so we had to wait 2+ hours since they forgot. The printer for the inspection sticker was down, so we have to go back this week. The dealer was very nice and apologetic when things didn't go as planned. He tried to work something out with us. I would recommend, but the service is definitely show

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic! Perfect experience!

by from Jamaica Plain MA |

Justin was outstanding - very efficient, professional, and charming! We were in a hurry, and he immediately let us test drive the car. He quickly took us through the whole process, no delays, no pressure, no fake bargaining. The whole experience was joyful, fun, and stress free!! We trust Justin and this dealer, and will go back to them for service and future purchases.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Horrible.

by from Cape cod, MA |

I would not recommend this dealer to anybody I know. They didn't mail paperwork for an extra week and held up my car by an extra week. The car was not detailed as they said it would be and te tires needed air immediately. Don't buy for. Them!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(21-24 of 24 reviews)