Marquardt of Barrington Buick-GMC

Marquardt of Barrington Buick-GMC

1421 South Barrington Rd., Barrington, IL 60010

New 888-554-6152
Used 888-574-6159
Service 877-368-7217

"Grab a handful of licorice and drive!"

Average Ratings

4.8 out of 5.0
106 out of 109 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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    51-60 of 109 reviews
5.0 out of 5.0

Online scheduling a problem

by from Kildeer, IL |

I appreciated that I received an email that my car was due for an oil change and that I could easily schedule an appointment online through that email. However, when I got to the dealer there was no record of me scheduling an appointment online even though I received a confirmation email. I had scheduled it a week prior so the system surely would have updated in that time. My appointment was still honored but the comment to me by Doug that "the phone works well to make appointments too" was a bit frustrating. Don't send me an email reminder with the chance to schedule online if you expect me to call as well.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding service for our Buick

by from Barrington, IL |

The traction control and ABS systems caution lights came on during a recent road trip. Since we were already on our way home from Buffalo Grove, we decided to stop at Marquardt and ask your service dept to check it out. Your service rep (Matt) had Steve run a series of diagnostics. Results showed a faulty sensor, which was replaced, and we were once again on the road in less than two hours! Thanks.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Hoffman Estates, IL |

They were able to fit me into the days work and the service was done in a timely and very efficient manner.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Initial Service with Marquardt of Barrington

by from Gurnee, Il |

It was my first service at the dealership. I was pleasantly greeted making me feel very welcome. My maintenance and an additional request to purchase and have cut and coded an extra key were quickly expedited. It's my opinion Service Departments are the backbone of a dealership as they maintain not only the vehicle but also the customer interaction through out the car's life. I would rate my first time experience a Five Star. Thank you Marquardt!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy on line scheduling and communication

by from Algonquin, Illinois |

On line appointment went well with immediate confirmation. Mike called prior to the appointment to review any issues in advance.

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Not Applicable
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recent purchase of new car

by from Huntley, IL |

I have had experience with Marquardt for many years and would not consider doing business anywhere else. I was not disappointed this time either. This the third car purchased at this dealership and I always use Marquardt for my service. They are pleasant, dependable and I feel that I can trust them in every way. I love my new car and am anxious to continue to do business there even though I have moved and must drive further. There are closer dealerships but I really like doing business at Marquardt.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Grade A !!

by from Hoffman Estates, IL. |

Been a customer at Marquardt for years. Top shelf professional people and Grade A service. Wouldn't think of going anywhere else !!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very happy with the service Would highly recommend

by from Barrington,Illinois |

I worked with Doug Hirsch who was extremely helpful and very accommodating. Doug is a real asset to your dealership. In the future, I will always ask for Doug Hirsch for his knowledge and expertise.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Always great service

by from Barrington, IL |

Just came in for an oil change. I was due for tire rotation, had that done. I was having some issues with OnStar. We ran into Ray and told him so he went over to the car and talked with on star and got it all corrected. He took it for a short drive after asking for directions and it is now working fine. I received an email about the 1st Monday of the month information regarding all the things on the car that I am afraid to touch, not knowing what they are. I didn't get to the January one due to the bad weather, maybe the Feb one will be better weather. Everyone is always very helpful, always have a good experience at Marquardt.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from Barrington, IL |

I always enjoy going to Marquardt of Barrington. Their staff is courteous and professional. I would highly recommend this dealership to service your Buick vehicle.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(51-60 of 109 reviews)