23 out of 27 people recommended this dealer.
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by JaeP from Chicago, IL |
Terrible experience! In two words: unprofessional & disrespectful. This location told us that they would not tell estimate our monthly payment if we put X money down, paid X sales taxes, etc. They said that in order to look at numbers, they would have to run my credit first! I have never have any car dealership work in this fashion. Because of this request, Justin ("Big J") said that he "doesn't know what our problem is" and "doesn't know why we were being so difficult". No customer should be treated like this in an facet of retail, let alone when you are ready to buy a $30,000 car. Then, when we spoke to the manager, Tom, he apologized and took our phone number to call us the next day AND HE NEVER DID! There are too many other dealerships out there with great service and respect for their customers to have to put up with the unprofessional and disrespectful treatment.
Shopped for a used car
Does not recommend this dealer
Did not make a purchase
by Used car shopper from Itasca |
Very unprofessional. Tried to sell used car already in financing dept. (that's what they told me) Had to ask and wait for keys and license back. Horrible. Salesman angry and rude. Don't waste your time in Westmont.
Shopped for a used car
Does not recommend this dealer
Did not make a purchase
by Frank R from Angola, IN |
I drove all the way from Angola, IN to purchase my Lexus ES 300 from this Lexus dealership and they were great to work with. Sales Rep. Glenn Ginter treated me with respect and did an oustanding job during the test drive, negotiating and transaction of the vehicle. I would recommend this dealership to anyone. When I am ready for an upgrade or another vehicle, I plan on returning to this dealership. Even though they are three hours away, they have earned my respect and future business.
Shopped for a used car
Does recommend this dealer
Did make a purchase
by karriem from Frankfort il |
I just purchased a new ES 350 from Larry Pebelske at McGrath Lexus of Westmont. Larry is very kind and patient. He knows how to treat a customer. The dealership is beautiful. I will all of my friends to Larry.
Shopped for a new car
Does recommend this dealer
Did make a purchase
by T. Bruno from Chicago, IL. |
I purchased a GS 350 from Glenn Ginter, he was very helpful... Mike Connery finalized everything and I am now the proud owner of a Lexus. Needless to say, if I need another in a year or so, I will contact them! My only gripe, is that I don't have a FULL tank of gas! :) Thanks.
Shopped for a used car
Does recommend this dealer
Did make a purchase
by Dr Derr from Westmont, Il |
Just purchased a new Lexus RX350 from Rita Barkstrom at McGrath Lexus of Westmont. She found the exact color combination I was looking for. Rita is very knowlegable and friendly. The dealership is beautiful and the staff very friendly.
Shopped for a new car
Does recommend this dealer
Did make a purchase
by Gladice from Clarendon Hills |
I would just like to express my gratitude to McGrath Lexus of Westmont and Christi Brooker for an incredible car buying experience! I love my new 2012 RX350, I've never owned a car quite like this before. Thanks Christi for changing my view of car buying. Your patience and knowledge were outstanding!
Shopped for a new car
Does recommend this dealer
Did make a purchase
by Peter from Downers Grove, IL |
I recently purchased a Certified Lexus from Geoff Pebelske at Mcgrath Lexus. We love the car and we were so happy to deal with Geoff. I recommend this dealer and Geoff. Thanks!
Shopped for a used car
Does recommend this dealer
Did make a purchase
by Moore Family from Chicago, IL |
We needed to find a vehicle that was in our budget and also seated 6. Geoff Pebelske helped us get good financing and a great deal on a Certified GX460. Thanks for helping us out!! We will be back again as we have found our favorite dealership!
Shopped for a used car
Does recommend this dealer
Did make a purchase
by BillC from Westmont |
Found the LS I was looking for at McGrath Lexus of Westmont. My sales person Geoff made it easy. Bob who went over the entire car with me was fantastic. Never thought buying a car could be such a good experience.
Shopped for a used car
Does recommend this dealer
Did make a purchase
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