Metro Ford

Metro Ford

6455 S. Western Ave., Chicago, IL 60636

New 877-231-3592
Used 888-488-4511
Service 888-462-2138

Family owned and operated since 1984!

Average Ratings

4.9 out of 5.0
8 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-8 of 8 reviews

Featured Review

5.0 out of 5.0

Best Ford Dealer in Chicagoland

by from Lisle, Il. |

As consumers who would prefer a root canal to the prospect of shopping for a car, Metro Ford is the only place to go in all of Chicagoland. Everyone on staff took time to introduce him/her self, was courteous, and best of all, no one tried antiquated "hard sell" tactics on us. The owners took the time to introduce themselves, which we have NEVER experienced. Our female salesperson was a very welcomed change of pace from the usual "guy" environment. On a scale of 1-10, Metro Ford on Western Avenue is a 10 for value and overall experience.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Thank You Metro

by from Downers Grove, il |

What a great place to do business with. I came in with a print out from cars.com on a used 2011 Fusion and my credit score was in the mid 500's I put down only a thousand dollars and they got me a great payment through a real finance company. THANK YOU METRO FORD

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good Customer Service

by from Chicago, IL |

Experienced, professional, and caring people. I will keep them in mind for future auto purchases.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome!!

by from Chicago, il |

These folks really know how to treat a customer. I saw a vehicle online and it was the best price I could find. So I called Alex and he guided me through the online application process and within a few hours I left with the vehicle I wanted with awesome financing.... Thanks Metro! Tisha

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Ford dealer in Chicago

by from Chicago, Il. |

We have been customers of Metro Ford service and parts departments for many years. Always professional and helpful each time we call. We appreciate the personal service we receive, unlike the chain mega-dealers that are consuming the market. We heartily recommend Metro Ford to anyone who asks us.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Chicago, Il |

this dealership has great customer service they will bend over backwards to help you get your car finance from you I was there for about 8 hours I could not make a decision and they had way more patience than any other dealership great customer service

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service

by from Chicago, IL |

My husband first bought a F-150 there in 2006 since then we have been going back to get our service done at their service deparment and they always take care of me. We have purchase two more vehicle since then. It's a family oriented business and they treat all their coustomers like family.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

John Keller

by from Chicago |

Best price. Great service....will do business with again...

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-8 of 8 reviews)