Chicago Northside Toyota Scion

Chicago Northside Toyota Scion

5625 N. Broadway, Chicago, IL 60660

New 866-490-3931
Used 866-440-7907
Service 877-847-1769

Average Ratings

4.4 out of 5.0
38 out of 45 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 45 reviews
5.0 out of 5.0

Employees character is great.

by from Chicago, Illinois |

First, I believe in union employees and providing support. Although some work required a second trip due to not getting it right initially, all efforts were put forth to remedy the problem. I am loyal to the Toyota brand. (312) 615-1182.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service, clean facility,

by from Chicago, Il |

Service people are always courteous, and explain what needs to be done and what it will cost. No surprises! I like the fact that they wash my car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service.

by from Chicago, il |

I needed to have my windshield replaced, i dropped my truck the night before and was provided transportation by the dealer. My vehicle was ready to be picked up the next day as promised. Great job! Not only was my windshield fixed but my truck was washed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service You Can Trust

by from Chicago, IL |

It was professional: staff was efficient, knowledgeable, courteous, hospitable, and effective. My service was performed on time and as promised. The service area and the waiting area was clean, neat, and provided coffee.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Chicago, IL. |

Bill Nipp was amazing. He explained all the repairs that were necessary for my car and I didn't feel like I was being taken advantage of. Bill is my go to guy for all my future repairs!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Repair work

by from Evanston, IL |

Everyone here is always very helpful and really takes good care of me.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Chicago IL |

Salesperson Lewis Belcher was just the right mix of low key salesman and helpful showroom person. We had a good time spending a lot of money. Tom Nicolaou also was knowledgeable and quick on the financing.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, great facility

by from Chicago IL |

Can always schedule an appointment in a time that's good for me. I can wait in comfortable surroundings. I'm treated with respect.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful service.

by from Chicago |

Everything from beginning to end. Appointment was a breeze to set up. Drop off was quick and informative and the work was done quickly and well.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


2.0 out of 5.0

Very expensive parts and services

by from Chicago, IL |

I went there to fix a very simple problem in the car. after 20 minutes of coordination with parts shop and staff, the receptionist said it will cost about $400! when I went to the next mechanic workshop they fixed the problem by $50 including the original part ! It's not the first time I encounter such a problem. last time which I went there, the discrepancy between their services and the other certified mechanic workshop was about about $4000 !!! and dealership said they won't guarantee to fix the problem but the other certified mechanic in the city guaranteed it for 3 months! You can justify yourself about this dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


(11-20 of 45 reviews)