My spouse and I bought a pre-owned certified 2011 Subaru Impreza from Ocean Subaru on July 31, 2013. A few main points from our very positive experience with them: ? They suggested that we take the car to our own mechanic (Good News garage in Cambridge MA) to check the car and promised to fix all and any problems which will be found before we decide whether to buy it or not - no fees! ? They drove the car for us to Cambridge a day before the scheduled appointment - again with no charge. ? Since our mechanic approved this car we decided to buy it. His only suggestion was to change the rear deferential fluid. Ocean Subaru did it immediately as promised. ? Starting our first call they addressed and properly answered all our questions, especially those sensitive ones concerned with warranties, coverage and deductibles. ? When we figured out that we cannot use the plates from our previous car which was totaled more than 2 weeks ago, they immediately offered two solutions: to take their dealership's car (for free) until we obtain the plates, or to drive our newly bought car with dealer's plates and return them once we get our own plates. Two things only would make us happier: if we would spend less time - the whole procedure on the day of purchase (completely stressless and positive) took us around 5 hours. In addition, we had little success negotiating the price, or getting lower APR for financing. However the initial price was already significantly lower than the KBB and market value. As for the APR - seems it wasn't under the financial manager?s control (the financing came from a bank). If you look for a stressless, respectful and knowledgeable place to buy a car - do consider Ocean Subaru!
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