Rowe Auburn

699 Center St, Auburn, ME 04210


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 164 reviews

Featured Review

5.0 out of 5.0

Outstanding service and attention to our needs

by from Minot maine |

I have now purchased three Kias from Rowe and I cannot say enough about the dealership. I have worked with Brian Kelsea in sales, Charlie Burns in finance and Michele in service and I cannot say enough about their attention to customer needs. I have purchased many cars in my 69 years here on this earth and never have I and my wife been so comfortable and at ease in a car dealership. I invite anyone who is within driving distance from Rowe to give them a try, I promise, you will not be disappointed.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buying Experiance

by from Lewiston, Maine |

I am so very pleased with the knowledgeable, staff (Steve Entrott) and his ability to listen to what I was looking for, it wasn't about the sell..sell..sell, it was about what he could do for me, it was about me driving away with a vehicle that that I would be pleased and comfortable with (I AM) ...so "Thank You Steve", your the MAN!! Also Lea who put together a finance and extended warranty plan that work with me. Thank You "LEA"

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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Great People

by from Casco., Maine |

Michelle is always very helpful, in helping me with questions in regarding my Ford Transit. Whether it is a foolish question or needed service on my car. I enjoy dealing with her very much. Pam Rathmell

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer

by from Roxbury, Maine |

I was treated excellent at Rowe Ford. Michelle was excellent to work with and did an excellent job. Leo the shop forman was excellent to work with. He explained all my problems to me very well and handled any problems with the vehicle very proffesionally.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Owner

by from Chesterville ,ME |

Your people are always friendly, curtious, and very helpful.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome waiting area.

by from Sabattus, Maine |

This is the best place to get service for your vehicle. I love Michelle, she has such a welcoming attitude and makes your experience there very enjoyable.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Manchester, ME |

Very happy with the service and the people!!! The service is exceptional in every way!!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Lisbon, Maine |

Great staff, Shuttle driver awesome. Jen Robinson was a great help

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Top notch service from a great staff

by from Auburn, Maine |

Always a professional, knowledgable and courteous staff. The waiting area is very comfortable and stocked with pleasant amenities.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rowe Auburn responded to this review

March 22, 2016

We are happy you found us so helpful! Again, we appreciate your recommendation of Auburn Motor Sales and we hope to be of service again in the future.


4.0 out of 5.0

hyundi

by from auburn, maine |

The sales people were nice and it was a difficult sale as i had some other dept to pay on my previous vehicule. The sales representative was quick to say he didn't think they could accomidate me. Due to my previous purchase there that came with a bunch of issues managment was able to work with me and I was happy with my purchase.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Rowe Auburn responded to this review

March 22, 2016

We are happy that we were able to provide a professional, courteous, and engaging experience! Don't hesitate to call us if you ever need anything.


(1-10 of 164 reviews)