Shepard Motors

Shepard Motors

181 New County Road Route 1, Rockland, ME 04841

New 888-879-9504
Used 877-212-5986
Service 888-252-4021

Always on the right side of Route One

Average Ratings

3.0 out of 5.0
1 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Great buying experience

by from Thomaston, ME |

Had a great buying experience at Shepard Chrysler with Bill Carr Jr. I didn't know what I was looking for initially, and Bill made the buying process extremely welcoming and easy. I will continue to do my business with him in the future, and I recommend him to anyone looking for a smooth, low pressure, and easy shopping experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Warning warning

by from Rockland,Me |

Everything is a "Major Problem" the car needed a few things taken care of before inspection...Phone calls to us started with you have a major problem....turns out no we didn't..the wording is way off, seemed uninformed before calling the customer....Not willing to repair, just replace and at a high price...."major labor involved" ...we just said never mind and went elsewhere....

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


2.0 out of 5.0

Service manager

by from thomaston ,maine |

Since service manager retired was not impressed with new service manager. Had an attitude which was not very customer oriented. He needs a course in how to make customers feel welcome.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


(1-3 of 3 reviews)