Napleton Autowerks Loves Park

Napleton Autowerks Loves Park

6600 E Riverside Blvd, Loves Park, IL 61111

New 888-929-3952
Used 855-204-8081
Service 855-212-2707

Customer Care Beyond Compare!

Average Ratings

5.0 out of 5.0
13 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews
5.0 out of 5.0

First Time Buyer--Very Impressed

by from Loves Park, IL |

I was most impressed with the guy who sold me my car. He was anything but the typically "pushy" salesman you'd think of. He was very respectful of my time, opinions, and questions, and I never felt pressured through the whole experience. I'm very grateful for the help in finding a used car that I love! I would buy from these guys again in a heartbeat! (plus the free car washes for life are a pretty legit bonus)

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from Loves park illinois |

I always have a good experience when I go to Napleton.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Satisfaction

by from Rockford, Il |

When an indicator was not reset by the service department, the service rep was able to give clear directions over the phone, so that I could reset it myself. This saved me from making an extra trip across town to have the dealer correct it.

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Customer Service
Buying Process
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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Beloit, WI |

Being from Wisconsin I was reluctant to venture ti Illinois to look at new cars but my Sam's Club membership referred me here and now I am very happy they did. I had a deal worked out at a WI dealership but Napleton beat it. Not only did I save money the service and buying experience was very satisfying. I bought a 2014 Odyssey Touring and needed help (after getting it home) with some of the new features like navigation and Bluetooth. My sales consultant, Michael Massaro, actually came to our house to give my wife and I a two hour private tutorial on the new equipment. For us, that was very much appreciated since my wife is disabled and couldn't come to the dealership. i will gladly recommend Napleton and Michael to anyone.

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Customer Service
Buying Process
Not Applicable
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Not Applicable
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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great dealership

by from Rockford |

John my car salesman was friendly, knowledgeable about Honda and worked very hard for me to get the very best price. I had stopped in because I was driving a Suburu Forester ( nothing wrong with the vehicle but there was just something about it that I didn't care for). He worked with me and helped me find a vehicle that I just love, a Honda CR-V. Jorge the manager, goes above and beyond to see that one is satisfied with their purchase. I have had lots of past Honda's and he always makes me feel like a special customer. Great service department, always friendly and explain everything.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great buying experience

by from Rockford |

Got a good price and had a great salesman! Would definitely buy there again!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Janesville,Wi |

Napleton Honda is a great place to get a car from. The staff there are friendly and make you feel welcomed when you buy a car.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

FANTASTIC SERVICE

by from ROCKFORD,IL |

I BROUGHT THE VAN IN FOR A OIL CHANGE. THE SERVICE PERSON NOTICED THE VANS REAR SHOCKS LEAKING, AND REPLACED THEM UNDER WARRENTY. THE SERVICE WAS QUICK AND EFFICIENT.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast and efficient

by from loves park, il |

The service was fast and efficient. Even got a car wash out of it.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great, friendly service

by from Rockford,il |

First time buying a car on my own and felt they listened and heard me about what I was looking for in a car as well as working with me on the financial aspect of it!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 13 reviews)