Acura of Berlin

Acura of Berlin

245 Webster Square Rd, Berlin, CT 06037

New 888-227-9118
Used 888-205-1754
Service 888-639-6671

It's not just an Acura. It's an Acura of Berlin!

Average Ratings

4.9 out of 5.0
105 out of 110 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 110 reviews

Featured Review

5.0 out of 5.0

A dealer unlike any other

by from Berlin, CT |

I purchased by new RDX last October, the buying process was so easy and the most stress-free process I have ever gone through in my life. I always say, when you pick up your new car and you hug your salesman, you know you are at Acura of Berlin. (Jerry) But now it has been almost a year of owning my car, and I do all of my service here as well. I have to say, I do not stress out about bringing my car in, they are exceptional. They take care of my car like it?s their own, and treat me like part of the family. I don?t think I will ever own anything but an Acura and I will never buy anywhere else! Thank you all so much, I feel so great dealing with you!

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Customer Service
Buying Process
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Came in for service or repair

Does not recommend this dealer

Did not make a purchase

5.0 out of 5.0

Excellent car buying experiance

by from Manchester CT |

Salesman Gerry and Finance manager Geno made car buying enjoyable.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Superb new car buying experience

by from Rocky Hill, CT |

Just purchased a 2015 TLX from Acura of Berlin. Excellent salesman (Gerry) went above and beyond to get the car that I was looking for and within my time frame. Great experience all around and will recommend Acura of Berlin to my family and friends.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car repair

by from Bristol, CT |

I just had some work done on my 2011 Acura MDX by acura of Berlin. I couldn't be any more happier with the service I received at the dealer. Keith was very helpfull walking me through the whole process from start to finish. The service techs Dan and Vitek did an excellent job replacing both front wheel bearings. These two mechanics are the best in the business. 5 star service all around. Thanks again.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Glastonbury, CT |

The service was exceptional and Jerry made the process easy. We shopped around for awhile and did extensive research before making a decision. We chose Acura of Berlin because of competitive pricing but we were definitely impressed by the service. Thanks again Dian and Graeme Pena

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Acura of Berlin

by from Bristol, CT |

Recently we bought a Acura MDX, our sales man Gerald L. Campana was excellent. The purchase went very smooth and the rest of the staff was knowledgeable and helpful.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Labor Day Purchase

by from Oxford, CT |

Purchased new TSX over the labor day weekend, which replace an Acura CLS that gave more than a decade of reliable service. I was guided through the process by Gerald Campana. He answered my questions, and kept a normally stressful transaction smooth and relaxed. The price for the vehicle was good, and financing excellent. although I knew exactly the vehicle I wanted to purchase, Gerry gave me additional information to make the purchase more informed. Despite a very busy time, I was given his attention throughout the process. thanks Gerry.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great service

by from Wallingford, CT |

Just bought my 2008 Lexus RX 400h from Acura of Berlin. Gerry Campana was a wonderful salesman!!! He really cared about the quality of the car he was selling us. Great guy ... Great service ... Great experience overall. Definitely would go back for our next vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT GREAT FRIENDLY SALES TEAM!!!

by from Hamden, CT |

Recently purchased a 2012 Acura TSX from Acura of Berlin and the sales team was excellent. I dealt with Larissa and she was amazing. She made the entire process easy, smooth, and pleasant. She was so helpful with all my requests and is an amazingly friendly person that makes you feel welcomed. Andre, the assistant sales manager and Lauren, the one who handles the finance aspect of things were all great as well. I have nothing but good things to say about all them at Acura of Berlin and I highly recommend you check them out for your new or used car!

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service; friendly staff

by from East Hartford, CT |

This is my second time buying a car from Acura of Berlin. Jerry and Lauren were very helpful and friendly. I would recommend this dealer to my family and friends.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

very happy with my purchase

by from watertown, ct |

I recently bought a used acura tsx from acura of berlin. Frank was my salesman and he was extremely patient with me and nice. He wasn't pushy at all! I also worked with Lauren from the financial department. She was also excellent and found me a great loan with a warranty. I recommend this dealership to anyone whos buying a new or used car. Thank you very much for the great experience acura of berlin!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 110 reviews)