Parsons Buick

Parsons Buick

151 East St, Plainville, CT 06062

New 888-300-5893
Used 888-414-6031
Service 866-570-2961

Exceeding Your Expectations

Average Ratings

4.9 out of 5.0
111 out of 112 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 112 reviews

Featured Review

5.0 out of 5.0

New car purchase

by from Simsbury CT |

We have used Parsons Buick for over 30 years for service and new car purchases. We recently took ownership of a 2013 Buick Lacrosse and are very satisfied with the purchase terms and especially the Parsons team of Dana Caruso and John Parsons. Now we can look forward to dealing with the excellent service department as they care for the new Lacrosse. We highly recommend Parsons for their true customer sales a d service!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Parsons Buick responded to this review

June 19, 2013

Pat and Bill, We can't thank you enough for taking the time to share your recent experience with us. Both Danica Caruso and John Parsons wanted to say thank you again for your business. We look forward to seeing you and that new Lacrosse in service! Sincerely, The Parsons Family

5.0 out of 5.0

Moon Roof

by from Bristol,Ct. |

I had a problem with my moon roof not closing, got kinda wet going car wash.I called in on sat, was advised to call body shop. they were closed. I went down mon. morning talked to Bill Carter who called John Vitteli and discussed problem I went to the shop and John got me right in and fixed roof in very little time.THANKS you guys are Great !!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Plain vile, ct |

Excellent in all categories. Highly recommend anyone to have their vehicle surviiced at Parsons Buick in Plainville, ct.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Morning at Parsons

by from New Britain,ct |

I was very satisfied with the time and the environmentclean waiting room and fast service

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Jasper Arnone

by from New Britain, CT |

Whenever I visit Parsons,I am always warmly welcomed and treated very well. I love my Verano. It is the best vehicle I have ever driven.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Bristol, CT |

Outstanding service as always! Best dealership! Highly recommend Parsons to my friends.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service, facilility and compasion.

by from Bristol ,CT |

Parson's Buick is the best. Always accommodating and timely. Never pushes additional items needed and cares about their customers.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service

by from Winsted, Connecticut |

Outstanding customer service! I plan to be a lifetime customer

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review of Parsons Buick of Plainville

by from Brisrol, CT |

I have bought and had serviced several new vehicles from Parsons Buick. The entire experience has always been completely positive. The sales and service departments are honest and helpful. They go out of their way to provide a personal touch that helps the customer feel confident in their car related decisions.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Bristol, CT |

I love Parson's Buick! I have been a customer for over 11 years. I would definitely recommend them to all my friends and family. Whenever I need my car serviced I can always count on their friendly, knowledgeable and honest service folks. Thank you Parson's for always striving to be the best.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A pleasurable buying experience

by from Newington, Ct |

It felt like dealing with a dealership that valued a customer the salesman (Nicholas) was by far the best salesperson i have dealt with. I have bought at least 25 new cars and maybe 30 used cars and felt that i was being dealt with in the most honest way possible. This purchase was a pleasure Thank You Donald Ahern

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 112 reviews)