Parsons Buick

Parsons Buick

151 East St, Plainville, CT 06062

New 888-300-5893
Used 888-414-6031
Service 866-570-2961

Exceeding Your Expectations

Average Ratings

4.8 out of 5.0
15 out of 16 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 16 reviews

Featured Review

5.0 out of 5.0

New car purchase

by from Simsbury CT |

We have used Parsons Buick for over 30 years for service and new car purchases. We recently took ownership of a 2013 Buick Lacrosse and are very satisfied with the purchase terms and especially the Parsons team of Dana Caruso and John Parsons. Now we can look forward to dealing with the excellent service department as they care for the new Lacrosse. We highly recommend Parsons for their true customer sales a d service!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Parsons Buick responded to this review

June 19, 2013

Pat and Bill, We can't thank you enough for taking the time to share your recent experience with us. Both Danica Caruso and John Parsons wanted to say thank you again for your business. We look forward to seeing you and that new Lacrosse in service! Sincerely, The Parsons Family

5.0 out of 5.0

Thanks Again Andy Kenny and Karen Dunn

by from New Britain Connecticut |

The staff at Parsons Buick is excellent. From the Service department, Sales, and finance. Andy Kenny makes sure that you have everything you want in a vehicle. This is my second vehicle from Parsons and I would recommend anyone looking for a vehicle whether leasing, buying new or used, the staff at Parsons is on the top of my list.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Long Time Buick Owners

by from Ridgefield, CT |

We purchased our first Buick from Parsons about 15 years ago after we became dissatisfied with another Buick dealer closer to our home. Although Parsons Buick is about 50 miles from our home we have returned again and again due to the superior client service and relationship we have established with John Bekish. John and the entire Parsons team go out of their way to make the car buying experience a positive one. John is patient, courteous and always goes out of his way to help us through the buying process. Also, when we had a transmission problem the service team came and picked up our car and returned it to us after repairs were made. No muss, no fuss making what could have been a hassle as painless as possible. If you want an positive car buying experience I highly recommend Parsons Buick and John Bekish.

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Customer Service
Buying Process
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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

thanks...Andy Kenney

by from Bristol ct |

Andy Kenney...thanks Andy for you help when we purchased out new Verano...we didn't even expect to buy that day...but, because of your low key. easy manner and knowledge, you sold us...I could go on but suffice it to say...your tops with us and we will see you again for our next purchase when my 98 Park Ave. dies...thanks again Ron and lorraine Dallaire

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Andy Kenney

by from Bristol Ct/ |

Andy..we appreciated your sales effort regarding our Verano purchase.....your a pro.. no pressure. Even as good as Doug Myers was...relaxed atmosphere..well informed...easy to talk to...great personality....heck, we did'nt even intend to buy that day..we were just looking... your after sales help and consideration is appreciated too. good luck and when we purchase another vehicle, we hope you will still be there....thanks again and good luck...we'll see you again Ron and Lorraine Dallaire

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best overall car buying experience.

by from Avon, CT |

Parsons deserves its reputation in every aspect of the car buying process beginning with Bob Flaherty, our patient, thorough, and professional salesman. Thanks to Buzz who assisted us on our second visit and Karen on our third visit. We had visited many dealerships while looking at various makes and models. None of them came close to Parsons in making us feel comfortable, trusting and informed. Thanks to all, especially Bob, who made sure that we understood everything about the operation of the car and its features - and for meeting me to return the key that I dropped in the parking lot. Dottie G.

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Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Enclave

by from Simsbury, CT |

Kevin Tangney was very helpful and knowledgable. We are very happy with our 2011 Enclave.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Danica

by from plainville,ct |

Danica will make all your automobile needs convenant!!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic!!

by from Plainville,ct |

Thank You Danica, Karen, Buzz... We will see you soon, Best Regards, Guy and Nancy.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Superb!

by from Torrington |

Wow, professionalism to the Tee! Everyone was enthusiastic and welcoming. My maintenance was done quickly and inexpensively and the service drive treatment was a real plus!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Parsons Buick responded to this review

May 9, 2013

BuickOwner, Thanks for servicing your vehicle with and sharing your experience here on cars.com! An online review or a referral to family or a friend is the best compliment anyone could pay us. We hope to see you back for regular maintenance in the future. Sincerely, The Parsons Family


5.0 out of 5.0

Great Experience

by from Stratford |

Purchased a pre-owned Buick Lacrosse. The professionalism showed by the whole staff was a breath of fresh air. I am extremely pleased with the whole process and would definitely recommend this dealership to anyone.

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Customer Service
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Not Applicable
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 16 reviews)