Parsons Buick

Parsons Buick

151 East St, Plainville, CT 06062

New 888-300-5893
Used 888-414-6031
Service 866-570-2961

Exceeding Your Expectations

Average Ratings

4.9 out of 5.0
135 out of 136 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 136 reviews

Featured Review

5.0 out of 5.0

New car purchase

by from Simsbury CT |

We have used Parsons Buick for over 30 years for service and new car purchases. We recently took ownership of a 2013 Buick Lacrosse and are very satisfied with the purchase terms and especially the Parsons team of Dana Caruso and John Parsons. Now we can look forward to dealing with the excellent service department as they care for the new Lacrosse. We highly recommend Parsons for their true customer sales a d service!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Parsons Buick responded to this review

June 19, 2013

Pat and Bill, We can't thank you enough for taking the time to share your recent experience with us. Both Danica Caruso and John Parsons wanted to say thank you again for your business. We look forward to seeing you and that new Lacrosse in service! Sincerely, The Parsons Family

4.0 out of 5.0

I have a clean car!

by from Wallingford, Ct |

I brought my car in for a detail. I dropped it off, they gave me a lease, they called when it was done and I came back to pick it up. It was an uneventful day. Thank you.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellant Car Dealorship and Service Department

by from Bristol, CT |

First I would like to thank Parson's. What a wonderful dealorship and service department. Everyone is so friendly, courteous and honest. I always feel valued and appreciated as a customer. I had bought my 2004 Buick at Parson's 11 years ago and just purchased a 2015 Buick Lacrosse. Thank you all at Parson's!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great services

by from Waterbury, ct |

Courteous from the time the service appointment was made untill the car was driven to the pickup area. These folks really care!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service smile

by from Plainville, CT |

very helpful and professional care friendly, good care records system, volunteer options for my decision

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, great facility

by from Plainville, CT |

Parsons has the ultimate service dept I've ever experienced. I've owned (2) Buick's of which were both purchased at Parsons and have never had any issues with my vehicle nor their service.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service experience.

by from Framington, Conn |

Prompt, friendly, clean as always.My experience has always been excellent and I would recommend the dealership to my friends.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Caring to care

by from Plainville , Ct |

Friendly service....they care about taking care of my vehicle

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Nice staff, frequent updates, no sales pressure

by from Southington, CT |

The mechanics are friendly, polite. You don't feel like you are going to get taken to the cleaners being a female. The wait room is comfortable with frequent updates of what is going on with the vehicle. No sales pressure.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Naugatuck,CT. |

I was very happy with the service on my Buick Lucerne. My wife and I drove to the Biltmore in North Carolina. I was glad to have new front brakes driving through the mountains. The car was a pleasure to drive.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services and clean facilities

by from Bristol,Ct |

Very helpful clean facilities and great services , personal is very helpful;;

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 136 reviews)