As a Chrysler, Dodge and Ram dealer in Connecticut, we know that variety is the spice of life. From Dodge sedans & SUV to Ram pickup trucks and Chrysler minivans, Torrington, Waterbury, Hartford, West Hartford, Avon and Bristol shoppers can find it all at Mitchell Chrysler Dodge Ram. Our specialty is providing excellent customer service for anyone that walks through our doors. Whether you are in the market for a new or used vehicle from the Dodge Dart and the Ram 1500 to the Chrysler Town & Country we have got you covered at our Simsbury, Connecticut Chrysler Dealership. We are your Road to Total Satisfaction.
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49 out of 51 people recommended this dealer.
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by Kim B.
My husband and I had been looking for a new, all wheel drive vehicle for several months. Personally, it was one of the most frustrating experiences we?ve ever been through (up until we met Steve). My husband saw an ad in the paper for a brand new AWD Dodge Journey Crossroad. It appeared too good to be true. We asked a salesperson from a different company that we had been dealing with if he can match the price as we want him to have our business. After the salesperson supposedly ?researched? the contents of the ad, he had come to the conclusion the ad was incorrect, that we do not qualify for all incentives and it was in fact too good to be true. Not accepting this answer, we contacted Steve Smith from Mitchell Dodge/Chrysler/RAM. After confirming the validity of said ad, we called the salesperson from the other dealership and relayed our newly learned information to him. He claimed that the ad was ?fraudulent? and it was impossible to sell that particular model Journey priced so low. Fed up with the lies and manipulation, we accepted the deal with Steve. Steve helped us primarily via the phone and email ? something a lot of dealerships refuse to do. Other unnamed dealerships would do nothing but lie to us, manipulate us and even beg us to purchase a vehicle through them. This is not the case with Mitchell Dodge/Chrysler/Ram. And the best part is that Steve/Mitchell actually TRUSTED us. We love the way Mitchell/Steve does business and we will be returning customers in the not-so-distant future for a replacement for my husband?s car.