Whaling City Ford Lincoln Mazda

Whaling City Ford Lincoln Mazda

475 Broad St, New London, CT 06320

New 888-226-2477
Used 888-217-5218
Service 888-347-2118

Great Deals! Outstanding Service! Amazing People! Call Us @ (866)-796-5093

Average Ratings

4.7 out of 5.0
109 out of 120 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 120 reviews

Featured Review

5.0 out of 5.0

13th car

by from Deposit ,NY |

I have purchased 13 cars over the years from Whaling City Ford Lincoln Mazda. I have to say each experience has been great from the Sales to the dreaded paperwork. Service always will to go the extra step.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

My recent visit to my Lincoln Dealership.

by from Waterford, CT |

Always very satisfied with this dealership. This is my first lincoln and they really do treat the lincoln owners differently. It makes you feel a little special.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Victor

by from salem, ct |

I had a great expierence buying my truck at whaling city ford

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Whaling City Ford

by from Colchester ct |

Always polite Always explains repairs and discusses future maintenance schedule. A

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Mr. Thomas Cavanaugh

by from Waterford, Ct |

Came in for a recall problem. Found no problem with upper steering.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Gales Ferry, CT |

We dealt with Mark at this appointment, and he was wonderful. He was courteous, efficient and thorough and went through the details of the servicing to be sure we understood what was done. He seemed very glad to answer several questions we had.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Routine maintenance of Mazda B-4000 pickup

by from New London, CT |

Simple maintenance consisting of oil/filter change and routine inspection. Service was timely, facilities were clean and well-maintained, personnel were courteous.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regular Service customer

by from Mystic, CT |

Service was performed in a timely fashion. It was ready when promised. The price was fair. I have serviced my vehicles here many times and all goes well.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mazda 2 service

by from Gales Ferry, Ct |

I always drop off the night before! My set appointment was for 2pm, at 10:30am I get a call from the service department, your car is all done sir service complete.

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Customer Service
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Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Timothy

by from Gulfport fl |

Timothy was just wonderful, checked out what was wrong. We left and went to our home. He called soon after to let us know what was wrong and the cost very quickly. He then called us back the same day to say the car was ready all in one day. What a terrific service and very nice young man.. You have a great asset to your team.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

customer

by from Mystic Ct |

Tim Laducer is the best service rep I have dealt with at any dealership in the last 59 years of driving. That sums it up better than all the praise I could heap on him !!!!!! Value him !!!!!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 120 reviews)