Whaling City Ford Lincoln Mazda

Whaling City Ford Lincoln Mazda

475 Broad St, New London, CT 06320

New 888-226-2477
Used 888-217-5218
Service 888-347-2118

Great Deals! Outstanding Service! Amazing People! Call Us @ (866)-796-5093

Average Ratings

4.7 out of 5.0
103 out of 112 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 112 reviews

Featured Review

5.0 out of 5.0

13th car

by from Deposit ,NY |

I have purchased 13 cars over the years from Whaling City Ford Lincoln Mazda. I have to say each experience has been great from the Sales to the dreaded paperwork. Service always will to go the extra step.

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Timothy

by from Gulfport fl |

Timothy was just wonderful, checked out what was wrong. We left and went to our home. He called soon after to let us know what was wrong and the cost very quickly. He then called us back the same day to say the car was ready all in one day. What a terrific service and very nice young man.. You have a great asset to your team.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

customer

by from Mystic Ct |

Tim Laducer is the best service rep I have dealt with at any dealership in the last 59 years of driving. That sums it up better than all the praise I could heap on him !!!!!! Value him !!!!!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mazda 3 Review

by from East Lyme, CT |

I appreciated the knowledgeable sales and finance persons. Both were clear, concise, and "up front" about everything. There was no pressure, just excellent follow-up from each visit to be sure that all questions and concerns were answered. The sales rep knew the product thoroughly and could answer questions readily. Although there was obvious interest in selling us a car, the real focus was in making sure that we understood the product and all options, both with the car and with financing. All involved wanted to help us make the right choice for us.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Whaling city ford

by from Madison, CT |

Jeff in service did a great job handling the recall on my mercury mariner!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer

by from Niantic, CT. |

Good people, good service.

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Customer Service
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Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

new car

by from New london ct |

Great buying experience.

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Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Miata 2002 oil change appt last saturday

by from Stonington, CT |

All went quite well...Miata 2002 was in for an oil change, etc...Service Dept advised I needed rear brakes...scheduled that for this upcoming Saturday at 10am...hope there's donuts!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

auto purchase

by from durham |

Was a super easy buying experience

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Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

raymond mther

by from Uncasville Ct. |

I was very happy with the service and service personel

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I wasn't steered wrong!

by from New London, CT |

There were a few issue but they were addressed and the end result I was satisfied.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 112 reviews)