Don Mallon Chevrolet

Don Mallon Chevrolet

774 W Thames St, Norwich, CT 06360

New 888-214-3913
Used 888-343-7536
Service 877-244-7559

Delivering "Miles of Smiles" for over 60 years!

Average Ratings

4.8 out of 5.0
41 out of 44 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 44 reviews

Featured Review

5.0 out of 5.0

Love this Place

by from Lisbon, Ct |

My visit was 5 stars! Anthony anwered all of my questions and helped me with EXACTLY what I was looking for. This is my 3rd car from Mallon's, I love this place! Thanks Anthony, I will come back again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent Customer Service

by from New London, Ct |

Great to work with. They took care of the complicated paperwork and dealings with insurance companies, registration and financing which is a great asset. Excellent customer service!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

No Pressure!

by from Waterford, CT |

Phillip was an excellent salesperson and there was no pressure! Nick in financing made everything so easy!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Dream Vehicle!

by from Norwich, CT |

Everyone went above and beyond to help me find and purchase my dream vehicle and I am very happy!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always turns out perfect!

by from South Lyme, CT |

I've been with Don Mallon's for 10 years since buying my 2005 Cadillac STS. Best service, respectful and always taken care of quickly. Deondre has worked with me through all types of situations and everything always turns out perfect!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Leasing Chevrolet Impala

by from Salem,CT |

I would never lease another car from GM. One cannot get out of the lease in a fair manor because of the company they use to service their leases. Very disappointed We had never leased before and thought we world try, but sorry we did.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Don Mallon Chevrolet responded to this review

November 22, 2014

I am sorry to hear that you are unhappy with your GM lease. Leasing has many benefits, but if you are trying to terminate your lease early it can be difficult to accomplish regardless of the company that is servicing the lease. I am not sure if you purchased your car from our dealership, but we would be happy to offer any assistance that we can to help you achieve your goals. Please feel free to contact me so I can learn more about your concerns. Sincerely, Chip Mallon President


5.0 out of 5.0

Honest Dealership

by from Groton, CT |

Amazing, honest dealership. I would definitley come back!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Taftville, Ct |

Dealer is excellent. They gave us excellent care and service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience!

by from Wakefield, RI |

I had a great experience! I will be back as well as let people know where they should buy a new or used car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Pleasant to work with.

by from Norwich, CT |

Anthony was excellent. We can see why he has earned sales leader of the month so many times. It's not just the sale, he is very knowledgable, thorough and pleasant to work with!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Extremely Refreshing!

by from Jewett City, Ct |

My experience at Don Mallon Chevrolet has been extremely refreshing! Absolutely excellent customer service from Abknell, Deondre, Frank and the whole team. I would recommend Don Mallon to anyone!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 44 reviews)