Westbrook Toyota

Westbrook Toyota

80 Flat Rock Pl, Westbrook, CT 06498

New 866-310-1430
Used 866-755-0830
Service 888-641-8370

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Average Ratings

4.8 out of 5.0
106 out of 112 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 112 reviews
5.0 out of 5.0

Westbrook Toyota is great

by from Essex CT |

Pleasant place to wait for service, friendly staff and don't feel like I'm being Pressured or taken advantage of when it comes to parts and service. Also appreciate being given the current discounts offered even when I don't have the coupon printed out.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. W. M. Powell

by from CLINTON |

Excellent service. Fast, nad the cost was resonable.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy and fun car buying experience

by from Windsor, CT |

I have been a Toyota owner for many years, and wanted to see what was available for new or slightly used RAV 4's and other similar cars, so decided to test drive a few of them. Stacey Coleman was extremely accommodating, found both RAV's and Honda CR-V's for me to test, and made the process of determining what would best suit my needs extremely easy. She knows the products, and can answer any technical questions. Great job, nice facility, and a very unstressful trip that resulted in a decision to go with a RAV 4.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Westbrook toyota

by from Waterford ct. |

Over all great experience. Would recommend to my friends.,,

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Gary H. Hall Sr

by from Old Lyme CT. |

When purchasing my 2011 Camry I was not happy the way I was treated. The service on my 2009 - 4 Runner was fine only complaint I have is car was not washed after service.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best Toyota dealer

by from Pawcatuck, CT |

Professional staff, excellent services, and the coupon they provided was exceptional. It's probably the lowest price for synthetic fluid change and tire rotation in the area. Although they are 30 miles away from my home town, I have been going there for car maintenance since I purchased my vehicle from them about 3 years ago. Pls keep up the good work. TT

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Regular Service Outstanding

by from Clinton CT |

This service is the best--always on time, friendly, soft sell on options, great waiting area, never have to take anything back--they treat you like a guest. Like the Disney of Car dealerships.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchased new vehicle

by from Old Saybrook, ct |

Dealer had a good inventory of the vehicles I was interested in. Sales process went as I expected and was very satisfied.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Recall repair and service

by from Westbrook Ct. |

Greeted by customer service rep Bill explained recall , suggested additional work Needed on next visit , Timely repair on manufacture recall , oil change . In and out on Saturday . No hassles . Thanks

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Customer Service
Buying Process
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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Buying a new RAV 4

by from Old Lyme, CT |

The experience of buying a new RAV 4 at Westbrook Toyota was very enjoyable. Our sales person was very friendly and helpful, and the management was reasonable with the purchase price. All in all a very good car buying experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 112 reviews)