I went to New Country VW to lease a 2012 Passat, and trade in my current car. I was quickly handed off to the newbie salesman (boy) of the dealership. After going over the usual info, he gave me the standard "ok, let me go speak to the manager to see what we can do". After standing outside of his managers office for 15 minutes while he was on the phone, I went over and asked if everything was ok, and if I should come back. He assured me it would be just a few minutes more. His manager came out, looked at my car for 2 seconds and went back into his office, not even looking my way. Seconds later the salesboy comes over and says, sorry, we cant do a deal, price won't work. All he told me was the amount he wanted to rob me for on my trade in, never told me any numbers on the new lease. Normally, I welcome this sort of confrontation, not today, I turned around, walked out. I don't know who these guys think they are, Greenwich is an affluent town, the lack of service and respect they show their customers and future customers is disgusting. Won't be going back there.
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