Brogan Cadillac - Totowa

112 Rt. 46 East, Totowa, NJ 07512

Used 201-303-8103

Average Ratings

4.9 out of 5.0
56 out of 57 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 57 reviews
4.0 out of 5.0

Attentive service and pleasant environment

by from Totowa, NJ |

The service representative was cordial and helpful. The vehicle is performing much better than before.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Perfect service

by from Totowa, NJ |

The service department is great and Mr Victor always so helpful. Thanks again

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent in every field of service

by from Totowa, NJ |

When ever I bring any of my Cadillacs in for service they are done corectally on the first visit never any problems. I like to thank Tony Idone and his team for all of their expertise.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

3 times the charm

by from Totowa, NJ |

The dealership was determined to figure out and fix the problem with my car. there was a terrible noise in the front end steering when I turned the wheel to back into my driveway and when parking. GM suggested replacing the steering rack which as of now seems to have been the answer. it has only been a few days since I received my car back so time will tell.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

From a class facility to good personel

by from Totowa, NJ |

From the first visit and until I purchased my car, I experienced nothing but cooperation and complete information. Brogen Cadillac is a class operation.

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Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service staff exceptional

by from Totowa, NJ |

The Services are exceptional. Everyone is courteous and informative

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

mr. michael incognito

by from Totowa, NJ |

car was towed to dealership with a flat damaged tire.Tony my service advisor was great contacted me first thing in the am and expalined to me and proceeeded to service my vehicle and it was done by 3:30 pm

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Rev. Dr. James E. Deas, Sr.

by from Totowa, NJ |

Mr. Will Santos and other staff members provided outstanding service! Very pleasant and thorough!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great experience

by from Totowa, NJ |

it was a rainy day and I saw my wipers needed replacement, I stopped in to have replaced, while in for wipers,they also did the recall on my model. Brogan continues to do great work, and always courtious. Please put the wreath back on the Cadillac symbol.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service in very good time.

by from Totowa, NJ |

I had a substitute advisor and he was very friendly and got me out in very good time with all the work done.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 57 reviews)